Amped Fitness (Murfreesboro) — Attraction in Murfreesboro

I was a member at Amped for about six months in the first half of 2025, with I feel enough of an experience that I can offer a review.

As far as the gym itself is concerned, zero complaints. I liked the aesthetics of it. It was open, well-lit, generally not crowded when -I- was there. Keep in mind that I was there in the middle of the day and so most likely crowds were, admittedly, considerably smaller. I myself didn't have any concerns with the condition of the gym, the equipment, etc..

Now, the primary factor that I feel that prospective members should be aware of is one that has been repeated several times -- it's the personal training side of their business efforts that must be approached with considerable awareness. I signed up for a once a week plan. I've never worked with a personal trainer, so I figured I'd give it a try.

The buyer should be aware that, unless you approach the process prepared to ask questions, approach with skepticism, and ask in advance to know EVERYTHING about what you are signing up for, it seems that the stipulations and conditions will NOT be verbally explained to you in advance. That being said, this is not surprising -- a lot of businesses do this. This is why the phrase "read the fine print" exists. Once I signed up for the program, I was provided with a copy of what I'd signed up for -- and yes, right there in the document, the conditions were made clear. To be to the point -- they WILL get their money. I don't fault anyone but myself for this -- I should have asked more questions. I could go into more detail, but it's been discussed in numerous reviews already.

Now, I'm going to take a slightly different tack than some other reviews: once I'd realized that I wanted out of this, I kind of already built into my mind that the responsibility was on ME, that I had no one to fault but myself. I will say that the manager at the time (I believe it was Parker) was very helpful in staying with the process to finally extricate myself from the membership and the agreement. However, you should be aware that this required a process, including certified mail (return receipt requested!), several emails, follow up on my part, and back and forth communication. I'd say that I ended up probably over-spending a few hundred dollars by the time I was finally able to extricate myself from it. However, again -- I solely place responsibility on myself for this.

As one more additional comment -- yes -- they've had a revolving door of managers there. Big red flag. In my opinion, it could be indicative of a culture at the company itself that might be grinding its way through managers. One can possibly conclude that if this is happening to staff, then it could trickle downhill to customers as well. Very concerning.

If you are adept at reading fine print, asking questions, and don't mind being an advocate for yourself, then have at it. However, if you are not proficient at saying no or walking away from what might feel like higher-pressure, rushed offers, then...

As one of the previous reviewers mentioned, this is a great gym — and after being away from gym life for over five years, I can genuinely say it’s one of the best facilities I’ve stepped into. That’s what makes this review especially difficult to write.

Encouraged by a close friend who is also a personal trainer, I decided to get back into working out and joined Amped. She kindly offered to work out with me until I regained enough confidence to go solo. After just three visits, including one on my own (a big milestone for me!), I was approached by Marie regarding their personal training plans. I was hesitant — I had just started back, wasn’t financially prepared to commit, and really only felt comfortable with my friend’s support. Despite my hesitation, I felt pressured and ended up signing up for a plan.

After our workout, I quickly realized I couldn’t afford it and intended to speak with Marie before leaving, but she wasn’t available. I sent her a message letting her know I’d be back the next day to cancel — well within the 3-day cancellation window.

To my surprise, she responded stating there was footage of my friend “training” me and that, as a result, her membership was being terminated immediately and she was banned from the gym. Furthermore, she said they’d be happy to cancel my membership too so that we could “go work out somewhere else.”

I was completely taken aback. I wasn’t aware of the policy regarding outside training — and more importantly, that wasn’t our situation. We were simply two friends working out together. The accusation that we were “hiding” in the women’s-only area (which is meant to offer a private space for women — one of the reasons I joined!) felt deeply unfair. I even tried to explain this to the manager, Mike, but was told that stretching with resistance bands constituted training.

It’s disappointing that the situation was handled based on assumptions rather than a conversation. I wish there had been a chance for clarity before such a strong conclusion was reached.

This experience was disheartening, especially after how motivated and excited I felt getting back into fitness. I hope the gym can find better ways to approach these situations with empathy and open dialogue...

When I signed up initially I thought it was going to be a great gym to get back into things. The gym is fine. Great equipment. I was approached by someone from the staff during my sign up and she said “you have a grundgy look to you. You must like that kind of music” me being very confused asked what she was talking about. She said because of your tattoos and beard. I mean I guess how you could get that from an arch angel and a sea theme tattoo.

I was then almost forced into some kind of personal trainer thing that involved me doing measurements and what not. I declined but they kept pushing saying it was apart of my membership. Yeah that’s cool I still don’t care I have no desire to do it. I know what I’m doing in the gym. Well over the next week and a half I kept getting calls and even received text messages about it after I declined to this little assessment. Declined to show up at any of the times the asked me to come in. I finally just told the guy to kick rocks that I have no desire to be apart of any personal training program. I work out mostly at night anyway so he wasn’t going to be there regardless.

Well 24/7 access I guess means nothing. I tried scanning my card several times to get into the gym. Of course there’s no staff there to help. I’ve been charged for the membership I should be able to work out. I’ve received zero emails about setting up an account for the app thinking maybe it needed to be a digital scan. Spent 10 minutes outside the gym trying to get anything work. Already drank some pre work out so that’s just wonderful. Why have a 24 hour business with no way of helping members get in or have questions about things. Hell what if there was only one person in the gym and something happened to them and no one was able to help them. Seems kinda dumb to me but whatever. As soon as someone can be on staff at 8 in the morning I’ll be promptly cancelling...