The Lotus Room Ayurveda — Attraction in Nashville-Davidson

Traveled to Nashville on business and decided to book a massage. The massage was relaxing but the experience was overshadowed by the treatment at the end. After I paid, I booked my Uber and although my Uber was 4 minutes away, I was told that they had to lock up but I was more than welcomed to stand on the porch in the rain and wait for my Uber. The add insult to injury, the lady literally went to her van and watched/waited until my Uber picked me up. If you weren’t in a rush and truly could wait the 4 minutes, why couldn’t we just wait inside for those 4 minutes?!? Instead you sit in your van and watch me stand in the rain?!? Very strange behavior and far from good customer service. Truly disappointed and not the way I expected to end my Mother’s Day massage!

Responding to owners reply: The lady that asked me to wait outside was not my massage therapist nor was it a beautiful day outside, it was raining... pretty hard. Again, if the lady that was closing up was in such a rush to pick up her daughter that she couldn’t wait 4 minutes while I remained inside away from the rain, well why did she have time to sit in her van until my Uber picked me up?!? Those same 4 minutes could’ve been spent inside the building with me not in the rain while your employee sat in her van! As an owner, learn to take accountability and responsibility when your staff misses the mark. This entire situation could’ve and should’ve been avoided and should not have happened. The problem here is that you’re too busy trying to save face and give the illusion that what happened today “wasn’t that bad” when in fact it was! The ONLY response warranted here was/is a...

Went in with a decent amount of discomfort in my lower back, leg, quad, shoulder, and neck. I purchased the 60 minute full body with migraine relief and the CBD cream for additional relief. The care I received here was top notch! My therapist consulted with me for about 5 minutes prior to uncover what was going on and where I felt most discomfort. She explained very well what treatment she would recommend but if I wanted to void from that and stick to the full body massage that was perfectly fine. I choose here recommendations and began. She was very detailed through the entire process and worked areas we had both agreed upon. Consistently checking in with me along the way. Very professional! This has been almost a week since and I feel the best I have in over a decade. I struggle with sports injury and general wear and tear and after this I have made positive progress in the right direction. I will be returning for additional therapy. I also struggle with migraines and the migraine relief treatment has seem to hold up. It is still early to honestly tell though. For the price, it's definitely worth the try if you as well struggle with migraines. The CBD lotion, in my opinion, was not a noticeable difference for the price. This is more than likely a case by case scenario. What did not work for me may...

I have been wanting to write a review on this place for a long time! I’ve been going here for about three years now. They are the only place I go to for my massages. There are many reasons that I love the staff here. The biggest reason is that I feel accepted to come as I am! I have an autoimmune disease called psoriasis (you can google it but it’s non-contagious skin disease). Medically, there is nothing I can do for it. I have red, huge splotches all over my skin that most people tend to cringe away from. Cassandra knows about my condition and has loved me and my skin from day one! She doesn’t seem to mind and massages / treats me like a normal person! I’ve been to other “name-brand” massage places before The Lotus Room. When I went and explained my condition before I began the massage at other places, I felt almost untouchable to the massage therapist. It made me feel very lonely since this disease is something I cannot control and it feels so good to get a massage for my dry skin! I would end up crying in my car and promising to myself I would never get a massage again then I found Cassandra and The Lotus Room. Thank you Lotus Room for making me feel wanted, worthy, and loved in this sometimes difficult world! A massage might seem like a small event but it really calms my autoimmune...