Well, it's day one, perhaps I'm a little lagged, who knows, although I managed to get a fair amount of sleep last night, waking around 0200hrs but getting off to sleep a couple hours later so I feel pretty okay. The problem with the Moxy, let's make that plural, the PROBLEMS with the Moxy are as follows: first, it's trying its best to be 'quirky' – never a good thing to try being quirky, you either are or you're not in my opinion, a bit like 'cult'movies, and I think the best example of quirky is the Ace Hotel in Portland, Oregon, a great place that I don't think has been equalled by any 'boutique' hotel that has followed.||||The Moxy is playing the role of 'student digs' with pool table and foose ball and darts and a square bar where everything goes on, it's an area that you encounter on entering the hotel because, yes, you've guessed it, the bar is also the reception area (wow! that's off the wall!) and the person who checks you in is likely to be making up your pizza later in the evening. And while we're on the subject of food, it ain't good here. The menu is limted, there's a bar top grill machine of sorts that really only makes pizza-like products, nothing at all healthy about it. In fact, last night I had "chicken, bacon and ranch" and, while it was sort of okay, it was nothing to write home about. I didn't particularly want a pizza for dinner but that was effectively all there was and what I got, that and a bottle of Perrier (and I had to ask for the glass).||||So, this morning (it's now Sunday, I flew in here last night on a direct BA flight from London, it was great and because of that there's little to write about, there was no turbulence, it was smooth all the way and took around nine hours, that flew by) I even considered breakfast this morning until I realised that the aforementioned limited menu is basically anything that can be cooked in this kind of grill over on the bar top. Also, when I tried to order the woman behind the bar ignored me completely so I used that as a reason not to have breakfast at the hotel but instead to go to Biscuit Love across the street. Avid readers will remember the Brekkie Shack in Columbus, Ohio, one year ago today. Well, it's kind of like that. I ordered an amazing omelette plus a large mug of tea AND one of their famed 'biscuits' which ain't a biscuit at all, more a kind of pastry, a cross between a scone and something a little more fragile, like filo pastry, served with butter and strawberry jam. The whole thing was great and as I walked in they were playing Stevie Wonder's Living for the City, arguably one of the best songs in the world, but it wasn't the longer album version, which is by far the best, "New Yarrrrrk! Just like I pictured it, skyscrapers an' everythang!"||||After breakfast I was feeling elated and wandered down to a row of local shops, boutiques and more breakfast establishments. Clearly everybody knows there's no point in having breakfast at The Moxy because, in a nutshell, it's POXY! I think I'll be back in Biscuit Love tomorrow morning for another huge breakfast.||||So, back to the hotel: there's no wardrobe and, wait for it, no desk! No desk! In a hotel room! I'm guessing that when the guys at Marriott Bonvoy sat down to work out the Moxy concept they thought, "Hey, let's get a student vibe going here, how about no wardrobes in the rooms and no desks, and hey, that'll bring the true meaning of the word 'laptop' into play." Well, it's not great I can tell you. I've got (as always in American hotels) two huge double beds and a load of unused space where they could quite easily have put a desk. It's really annoying to discover that my hotel for the next SIX nights has no desk or wardrobe. Instead of the latter they have hangers on the wall on wooden hooks that protrude from the wall and now, if you were in my room (or anybody else's for that matter) you'd see a row of shirts and trousers and a suit hanging from the wall. I'm sure that I'm going to wake up in the middle of the night and think there are other people in the room, like I did once in a 'boutique' hotel in Didsbury near Manchester in the UK, some years ago. On that occasion I forgot all about the mannequin in the room, on which I draped my coat. I then woke up in the middle of the night thinking there was somebody standing at the foot of my bed. Frightening...until I remembered.||||So right now I'm downstairs in what we should refer to as the 'common room' – my nam, not there's – there's music blaring, which is absolutely fine and, to be fair, the vibe is good, but a hotel with crap food, no wardrobes and no desk...no DESK! is unforgiveable. It means that I have to trampse down here just to use my laptop OR take full advance of the fact that it's a 'laptop' and balance it on my (ahem) lap. It's not cricket, put it that way.||||The weather here in Nashville is a bit poor. It's cloudy and damp and my iphone weather app says 'no results found for Nashville'. I don't believe that for a start, but who am I to argue with a phone that's supposed to be 'smart'?||||I can hear the clack of pool balls over on the other side of the common room, people seem pretty relaxed and on one level it's fine, but on others it's not fine at all. You know that thing about survival and people saying that if they're down on their luck, homeless or without money for food they'll end up stealing it if they have to? Well, that's how I felt this morning. Okay, it would be hard to steal a wardrobe, but coathangers maybe. So I stole some, from the 'stash' area. All floors here have a stash area where guests can use an ironing board and do stuff of that nature. I suddenly envisaged somebody standing there in there underpants pressing a pair of trousers and oblivious people around them taking no notice or perhaps complaining and the police being called and, well, that would be the end of the 'stash' area, I thought.||||I'm guessing people buy into this Moxy concept. I mean it's a bed for the night. I asked two guys travelling down in the lift with me what they thought of the no wardrobe/no desk scenario and they didn't have a problem with it. One of them even said he liked the coathangers on the wall set-up, but then he was a young guy of around 20 who is probably used to finding slices of pizza on the carpet and other 'student lifestyle' statements. The older guy seemed baffled by my question and also didn't appear to have a problem. So it's just me. Well, what can I say? It normally is just me.||||Is anything good about Moxy? How about the shower, that's okay. A rain shower and loads of space inside the rectangular cubicle, meaning I can switch the thing on without getting wet and, therefore, get the temperate right before jumping in. Not that I 'jump' into showers, I normally walk, I step in. So that's good. What other positives?...
Read moreHonestly if I could leave zero stars I would. Without going into too much detail we are in the area at Vanderbilt Hospital. From start to finish this hotel added needless stress to our visit. We paid for a specific room in advance two weeks ago at a lower rate. We originally planned for a 6:30 pm check-in but I did a virtual check in thru the app and regularly updated the time as things kept getting pushed back. We arrived at the hotel at 9:00ish. We stood there unacknowledged while two of the staff stood together at another register further down. Some one finally comes up and says thank you for your patience…at this point I’m already irritated but too exhausted to give this any extra energy. She proceeds to tell us that our room is unavailable and that she can put us in a more expensive room, but we’d have to pay the difference. Now I’m vocal. I refuse to pay more than the advertised rate because you gave my room to someone else. At least just honor the price and offer another room. She had us swipe our card for the parking thinking we are only being charged $30 (ended up being almost $60 to cover the difference but we didn’t see it until the next day). She then walks off without telling us what’s going on and another lady comes up and says she will honor the price and “upgrade” us and gives us two extra free drinks for our inconvenience. We come back down and start a drink order with the young lady who just walked off while helping us and she takes our order pours the drink for my husband and hands off my drink order to someone else..Um ok…he comes back to the bar by himself and she makes both drinks so clearly her issue is with me. Whatever. The next morning when we see the invoice I see where we were in fact charged more for the room. I call down and the guy at the desk tells me I’m calling the wrong hotel. I tell him I’m literally calling from the hotel. He finally finds our info in the computer all to say oh I can’t do anything about the price my manager will call you…..we wait..no phone call…so my husband goes downstairs and the manager says she will fix it (with an attitude) then leaves and never comes back. I checkout and take my time packing the car and such. When I tried to leave the garage my room card won’t work. The guy says well you checked out a while ago..Who cares let me out I already paid for 24 hours of parking. Completely rude and uncalled for. I will not come here again when we return to the area. The whole staff needs an attitude adjustment from...
Read moreOk, so I am a frequent Marriott customer, as I travel often for work. The Moxy is not like any other hotel I have stayed at before and was pretty different. I guess this was a European chain and they stick to the EU style accommodations. Before I get into details, the room was nice and clean. The check in was a little odd, as you check in at the bar. Checking in while it is busy can have some wait times which I feel you wouldn’t have with a dedicated checkin desk. But the lady who checked us in was awesome! She gave us the whole run down of the area and hotel. She was friendly, gave me a free shot for my birthday, and really knew about Moxy as a whole brand. In the lobby/bar area, there are fusball tables (however it’s spelled), a pool table, shuffle board, large connect four, and a large Jenga set. So lots of fun little activities there. The room was nice and clean. But here is where the EU part come in. The rooms are small. Like a lot smaller than I am use to. No refrigerator or microwave and the air conditioner will not go any lower than 68 DEGREES!!! That one really baffled us, as they cannot unlock that or anything. We sleep with it cold, so was very off putting. However, the awesome lady at the front desk did get someone to bring us up a fan though since we needed something to keep us cool. The internet TV was a little weak as well. Only Netflix, so if you don’t have a Netflix account, it’s live tv for you. The other weird EU thing was that if you needed anymore toiletries, linens, towels or anything else, you grab it yourself from the communal locker area thing. I think this was actually nice because I could grab some toothpaste if I needed it and didn’t need to wait, but still was odd. Didn’t eat much here, other than having a walking taco. And wow! I did not expect to have a walking taco of that quality. It was delicious! Had some spice to it and amazing flavor. Parking was 30 dollars per day and they did not have valet. Very walkable to many good places to eat. Safe area, but it is right across from a club. Overall, this place was nice. Great location, clean rooms, but might not be for us in the future due to the AC and lack of kitchenette appliances. I think the service is what really made our stay enjoyable though. The ladies there were all so nice...
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