D Pad — Attraction in New Braunfels

Atmosphere: 5/5 Inventory: 4/5 Service: 1/5!!!

I really hate leaving poor reviews, but I just felt like I had to get this off my chest. I'm not really super into video games, but roughly over the course of 6 visits or so I have brought in games to sell for cash. I've been helped by a combination of 4 or so different gentlemen through those times. 3/4 of those guys were super friendly nice and I really appreciated them helping me out. I even brought in a console to get it tested because I didn't have the power or display cords, and they were super helpful in hooking it up and testing it for me! For that, I really appreciate the kind service. The other gentlemen though, I have seen probably 4 or so of my visits. He seemed very uninterested and rather annoyed I was even there asking them to buy my games. I don't even know why because I've had nothing but a nice demeanor, but his attitude is consistent every time and honestly it has made me feel pretty hurt. I don't recall his name, but he had a darker complexion and some longer hair. I even had some empty game cases, game manuals, and entire games that they originally didn't want and I offered that they could keep it for free because I was going to donate them anyways, and they seemed irritated by my offer? I even specified they shouldn't feel obligated to keep them, I was simply offering because they were a video game store and I felt they may want the extra cases/manual/games. They ended up taking them and didn't say thank you or anything. I'm genuinely bewildered and hurt by that specific interaction as I have no idea what I did that would deserve such a feeling of annoyance on his part.

As for the rest of the store, it was VERY organized and very interesting to browse through. I'm sure for people who are more interested in video games it's a very fun/entertaining place to visit. If you are very interested in video games and that environment, don't take this review at face value. Please check them out for yourself as I'm sure it would be different (as indicated by the other comments saying such). As for me who's not really into the hobby, I'm glad I don't have any more games to trade in because I'd rather avoid the store than have to talk...

I truly don't understand how this place is open. I brought in a stack of 17 games some unopened I just never got around to play a few of them. They didn't even look at the games they just say store credit only. As in one of the games I had they had in their store for 38 dollars and that was one of the sealed games I had. A few other games I saw in a previous trip for 25 and so on. I do admit a few of the games I was expecting maybe a couple bucks on but for them to not even look at the games at all and not even offer anything but a lousy store credit they didn't even look at the games. When I said some were still sealed they didn't even say anything. How do you not look at any of the games people bring to show y'all. They basically said they weren't interested without looking. I've been to this place probably 6 or seven times and I've never felt welcomed even when buying games for my nephew or going with my brother to pick out a few games. I've spent money there every time and will no longer step in that store. Rude and unprofessional to...

Went during black Friday sale where the whole store was 25% off. The guy with rainbow hair rang it up and charged me full price. I told him he didn't give the discount and he apologized and tried to fix it by putting it back on the card. It was taking a really long time. I asked if it would be faster to get cash instead of getting it on card. Another guy behind him said no we just have to figure it out. In the end the cashier gave me cash instead of putting it on the card. But as he was trying to put the money back on my card he charged me the discounted amount again. So I got the cash for the discount but he charged the same amount to my card separately. So in the end I paid full price. This store doesn't know what it wants to be. I guess it started as a video game re sale shop. But now its trying make half the store D&D and plushie to fill out the other half of the store. Sounds good but in reality it just has a very limited selection on...