I went in looking for an inexpensive phone. They showed me a couple but both had bad customer reviews and I didn't want them. I wanted an exact replacement for the one I have now and I mentioned that a friend had suggested eBay. The man at the counter said that eBay is problematic. I asked why and he told me. Fair enough. Less than an hour later, I got a message from eBay saying that my newly opened account had been closed for fraud. Apparently, the scumbag at this verizon store reported me. I hadn't ever even used my account at all and I most certainly have not committed fraud! Just a mention of the competition and this psycho sets to work on you. Don't give them any of your private...
Read moreMy grandmother and I went in today for a base model iPhone for her and to add her to my plan. Josh took care of us and was able to get a bunch of new offers and my grandmother was able to get the new iPhone 17 for free. Also got me signed up for the new insurance Verizon offers for all electronics in your house rather than just your cell phones and devices with them. Yes we were there a couple hours but that was only because the old company my grandmothers phone was with made it difficult to transfer photos and contacts. Overall...
Read moreI want to thank profusely Cameron and Mark at the Wireless Zone in New Kensington PA. Cameron upgraded my iPhone 12SE to an iPhone 16. He was most professional. After I got home, I realized that I had been locked out of my Gmails and files. Cameron worked for two days to get the Google problem corrected. I was so impressed by his diligence and patience. He finally got the matter corrected and I can use my Gmail app like I did before and now have access to my files. Again, I thank him and highly...
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