The Pitot House Museum — Attraction in New Orleans

My experience at the Pitot House was terrible. I was visiting from out of town and had arranged to take photographs at the house for it's beautiful scenery. My photographer had called the day before to ask if we could take photographs at the house and spoke to an assistant who said it was fine as long as we did not take photos inside the home. On the day of, we arrived and my photographer greeted the ladies in the home and let them know we would be outside shooting. As we began preparing to take photos, one of the ladies, who is the director over the Pitot House, rudely approached us saying we were not allowed to take "photographs" at the home claiming it is a service that is usually charged for. She was under the impression that we would be using our camera phones to take pictures of the home. There clearly was a misunderstanding between us, the assistant, and the director but instead of calmly assessing the situation she accused us of taking advantage of her assistant and disrespecting the Pitot House. When we tried to offer a resolution to the issue, she said "just finish what you're doing and leave." Seeing as she was highly annoyed and unwilling to negotiate with us, we quickly wrapped up what we had started so we could leave ASAP. A few minutes later the director storms out in a rage saying "OK Now it's time for you to go! You have got to go, you conned my assistant into thinking you were just taking air quotes "photographs" and you're having a full photoshoot-get your things and leave" This woman wasn't trying to listen to anything we had to say even tho we weren't the ones to blame for this simple misunderstanding. As we left the property, the director started slamming the doors and shutters of the home closed. Since our plans had been ruined by her unnecessarily hateful attitude, we took advantage of taking photos on the sidewalk with the house in the background. Moments later I see the crazy director walking towards us with her phone and I assumed she was up to no good and possibly calling the cops so we headed to our cars to get away from her ridiculousness. As we loaded up, she pulled out her phone and proceeded to take photographs of our license plates threatening us that if she saw our photographs in the press she'd sue. We couldn't believe her level of disrespect over a simple miscommunication and told her that this was harassment. Later we spoke with the assistant and she agreed her actions were totally uncalled for and apologized for the entire interaction. Apparently the director wasn't trying to hear what the assistant had to say either smh. Outside of my opinion of this being a racially charged incident, it was just bad customer service! And I will never recommend using this venue. It all could've been so simple but some people are too hateful to reason with. I'd give it zero...

What a wonderful tour! I booked the wrong day and showed up at the site only to find there was no docent available for tours that day.

The program director took it upon herself to put down her much more important tasks and very graciously gave us a tour since it was our last day in town.

The tour was very insightful and informative. The home had recently received some fresh exterior renovations and looked outstanding! This was one of our surprise highlights of our trip to New Orleans. A lovely little side trip to a late 18th...

Since attending Cabrini High School (just about next door) in the early 90’s, I’ve become quite familiar with the Pitot House & yet, it still intrigues me. There is a definite “spirit” about it; my visits have always been AN EXPERIENCE!⚜️🌙💞

I also understand that portions of the film, Interview With a Vampire (certain bedroom scenes, including those with Kirsten Dunst) were filmed in the Pitot House, while I was attending Cabrini. It was very cool 😎 to be a small part of!!!

Much Love...