APR57, Lee the Appraiser — Attraction in New York

READ!!! I had the worst possible experience at the store selling a vintage Chanel necklace. Here's the short version: A friend of mine was familiar with the business and he contacted the owner for me, mentioning that the asked price would be around $500. The following day I went to the store with the necklace after checking the current price on popular reselling sites ($1875 was the LOWEST). It took me forever to finally speak with the owner, he wanted to verify authenticy (understandable) and I told him the Chanel boutique was just down the block and they would be the best experts. He told me he would do that in the morning and ask someone to give me an appraisal receipt for $500. I told him the minimum i wanted was $700 and he said we would talk about prices when i come back the next day. When I went to the store the second time he didn't even acknowledge me for half an hour, instead of telling me he didn't have the chance to stop by Chanel. I ended up going to the store 3 more times & a week later after texting him with no response, I became so fed up with the runaround that I asked for the necklace back. He kept ignoring me helping other clients without even looking at me, knowing I was running out of time for an appointment on Union Square. I spend almost 2 hours at the store trying to get my necklace back and was forced to call the police. After they arrived he told them he was going to purchase the necklace for the agreed upon price of $500, which was never agreed upon!! He EXTORTED ME and wrote a check on top of that, cashing it costed me additional $8 because I didn't want to run around with a check & TD bank was around the corner. I WILL NEVER RETURN TO THIS...

If there was a no star option they would get that. I brought my Lecoultre automatic in because it was running slow. Lee said to call him in three days. I gave him 4. He didn't remember me or the watch but told my "it'll be ready by next Wednesday." I gave him until Thursday. Again, he didn't remember me or the watch which is fine, he probably sees many people and watches every day but it seemed like every time I walked in there, I was starting over. Every time I'd get some explicit date that it would be ready. I went into that store 12 times in 4 months to check on the watch. Only the last 2 times did he remember me or the watch and that's because I was becoming a little peeved. He assured me that he had "his best guy is working on this" and "If I had a watch that needed repair, I would send it to this guy". Apparently they were looking for a part. What part, Lee couldn't tell me exactly: "Probably the main spring." and another time, "It's the balance" I finally just said "give me back my watch" Even that took almost 3 weeks of anger and confrontation. Then he tells me "The guys wife is sick". Every word out of his mouth sounded like a con job. When I finally picked up the watch yesterday, Lee was beaming, shook my hand. It's fixed! It's like new! I'm not going to go into details but it was not like new. An hour after I left the shop the second hand fell off. I have a warranty there but there's no way I would go back. I'm paying another $50 bucks to give it to someone else. I wouldn't trust 57APR with the...

I have a deep appreciation for luxury watches and wear them regularly, although I wouldn't consider myself a collector. My experience with Mr. Lee @ APR57 was nothing short of outstanding. In the pastI've purchased from a well-known watch company in Philadelphia, but after dealing with APR57, I realized there was a significant difference in knowledge and service.

I spoke to Lee from APR 57 and I must say he was exceptional to work with. Not only did he offer excellent pricing, but he also provided valuable insights into the watches I was interested in. I decided to trade my Patek 5990 for a Patek 5980 in rose gold and purchased an unworn AP Royal Oak chronograph with a stunning blue dial. Both watches came with their original condition and papers, and Mr. Lee ensured that the papers were genuine and properly registered.

One thing truly appreciated about the experience was Lee’s fairness in assessing the trade-in value of my watch. Despite the inevitable wear and tear from regular use, he didn't exploit minor imperfections as an excuse to lowball me. Instead, he suggested a fair solution by recommending a simple polish to restore its appearance, to which readily agreed

To sum it up, I would wholeheartedly recommend The APR 57 services. They have earned my trust as my go-to watch dealer. In fact, I'm already planning to return in a month or two to trade in my platinum Rolex Daytona. Looking...