Blink Fitness (PureGym) — Attraction in New York

This location is nice, however it is way too crowded and it takes way too long to get a workout in. There needs to be more consideration for how the gym is setup because there is simply not enough equipment to support the busier than average crowd. It doesn’t matter what time of the day you come in - you’re not getting a squat rack. Large groups workout and hog machines for over 20 minutes and Dumbbells are always missing. I cannot stress this enough - THE DUMBBELLS ARE ALWAYS MISSING.

I regret coming in every day and am considering a different location because of how frustrating it is to workout here. You can’t even get a decent warmup stretch because of how crowded it gets.

If you come more than once you’ll start to notice the regulars, some of who have the worst gym etiquette I’ve ever seen. the same people hog the squat racks for 20+ minutes and take 4-5 dumbbell sets to complete their workout. The staff never does anything about this and are in fact friends with a lot of these “regulars.

Either add more benches and squat racks or your staff needs to be more vocal about how people hog machines because people will get tired of it and...

Continues to be overcrowded, and even worse, never any weights or benches available. You often have to wait over 10 minutes for a bench, and give up on whatever weights you want.

I've had a couple calls with management about these issues and despite their hopeful sounding promises, nothing ever changes. It's been months.

Don't get me started on the bathrooms always being broken too. Apparently they expect you to just touch equipment after using the toilet, because all too often the soap dispensers and faucets don't work. I've seen others around me complaining about that too. Just use hand sanitizer? Maybe, except when those are empty.

The staff, however, is great! Always friendly. I'm amazed they keep their cool with the other issues this place has.

They'll reply with another copy paste here, saying thanks for the feedback etc, but nothing will happen.

Blink, if you respond to saying you'll take this into consideration in the future, you hereby agree to allow me to terminate my membership without notice or fees when I relocate (and find another gym that tries to...

What makes me give this Blink 2 stars instead of 1 is the fact that the staff are generally nice. They are all pleasant to talk to and do the customer service required of their job well. Without this saving grace i would give this location 1 star. It is overcrowded, even just before they close, and the people that go there are inconsiderate. It is a consistent experience for me at this gym that I will wait 20-30 minutes for a squat rack or bench press. It will be the same people using the same piece of equipment for that amount of time. I appreciate that the staff redid the layout of the equipment as it makes the gym feel more spacious. But they need to either get more squat racks and bench presses, put up signs that say “please be mindful of how long you are taking on the equipment” or something to that effect, or both. I have gone to this Blink, Boerum Hill, and Bryant Park many times. You will have to wait for equipment at all of them, but this is the only one where you will have to wait...