Clic — Attraction in New York

I will never buy from this store again. They essentially do not have a return policy. Their customer service is terrible. They are rude, do not reply to your email, and over the phone they say weird things that I have never heard a customer service professional state.

Briefly to explain: I purchased a pair of jeans in store and when I tried them on at home with different shoes realized they were too short. When I called the company to explain the pants were too short they told me that their pants are made in "long" and there was no way they could be to short for me. I thought that was a weird thing to say. I read the exchange policy online and realized I would not be able to return my item, but instead asked for an exchange. On their website it says "we will be more than happy to make things right" - and this is not true. They are borderline insulting when communicating with customers, and when I emailed their company (as they told me to do to exchange the item) they didn't reply for 2 weeks, and I had to re-email them to ask if they were considering replying to my email. Finally, when they did reply after weeks they sent me a picture of a copy of my receipt with every item but one circled in red saying that I cannot return those items. I replied and told them that none of the items they circled were the item that I wished to return. This I also thought was weird. This took almost a month at this point. Their choice of communication with consumers is unprofessional. I will never purchase from this store again.

I advise not purchasing from this store because their return policy is non-existent. If you do have an issue it will not be fixed and it is just not worth buying anything from a place that does not respect their clientele. Their customer service is...

Love the stuff in this store but they were closed before the website said they would be. I had to work all day and then was going to see my friend’s new apartment. I wanted to buy her a gift before so I checked to see how late clic would be open until and arrived 15 minutes before then (6:45). The lights were on, a man was inside but the door was locked and he wouldn’t let me in. I was very much going to buy something so they lost a hot sale and it’s very frustrating when a store’s hours aren’t reliable. If it had said it closed earlier, I would have rushed...

The sales people are either lazy or rude. No one offered to help once. They don’t let you touch art so I asked for help and the woman was so bothered to do so, flipping through quickly and only so I could see the left half of the art pieces. I asked her if I could see more of the picture, she could not accommodate. What a weird way to sell anything. This place leaves you feeling unwelcome and...