SEPHORA — Local services in New York

Sorry for the late review!

Came here a couple of months ago to peak my head into another Sephora location that, because of its location, has higher safety concerns for its patrons in terms of masking!

I will say, thanks to this Sephora, I was not only able to pick up some refills of some of my go-to's but do something I was in desperate need of and is find a new foundation, concealer and setting spray that is not only clean but actually matches my skin! There are a lot of tricks to make sure that if you have my complexion, you have plenty of options to play around with, but something you cannot hide is your skin's undertone and I have the rare olive undertone, which is not common in makeup and even harder to find in clean makeup! But this Sephora made it possible! And I am so, so happy and grateful!

This Sephora also has a LOT of product, so if you're a long-time member or looking for something new altogether, you will definitely find it here with folks who know what they're talking about!

Unfortunately, the setting spray I chose ended up not working out but in addition to a new foundation and concealer, I discovered some new everyday bold colored lip plumper to be my usual colorful self!

Also, the staff are LGBTQ+ friendly! Major plus for a guy like me!

Anyway, I am fond of my local Sephora but I cannot resist wanting to make another visit next year to see what they got going on, including brand events! Hoping that will be a thing next year!

The only thing I found a bit of a downer was that I felt an air of discomfort between staff and management. Kinda turned me off a bit and my usual bubbly energy whenever I visit a Sephora. I don't think it's the staff's fault but rather the competitive industry of beauty itself and of course, the location! Warm up, everyone! We're all here to bring out the best in ourselves through the power of makeup! And compassion is the brightest highlighter you can have on next to confidence after uplifting each other!

Wishing everyone safe holidays, a happy new year and some peace after probably what has been a crazy season due to it being the holiday season and in Columbus...

AMAZING ANA - this 5 stars goes directly to the lovely Ana.

Ana was my assistant when I was visiting from London in October this year. Visiting Sephora has always been extremely overwhelming for me and I usually run in and run out again with one thing - usually not make up as I find it overwhelming! I have never known whether I was choosing the right foundation or make up for my skin- I just picked the cheapest one that looked about right (usually from a pharmacy!).

Ana was absolutely INCREDIBLE and I walked out feeling like a million bucks. I am now a Sephora loyalist and rave about the products she recommended - I had a budget of $50 walking in there and spent over $400 - and I felt not once ounce of regret, it was all so worth it and she showed me the value through the experience.

I attribute this entire sale to her - her knowledge, friendly nature and skills were absolutely fantastic. I have since shopped at Sephora in France as a result and asked people to purchase products from the states to send to me and recommended your Sephora lip stain to four people (all who have purchased since my recommendation!). This is definitely all thanks to Ana's salesmanship and service!

Ana was incredible - I was never into makeup before and now I absolutely love it and enjoy it a lot.

Sorry for taking so long to write this review, Ana.

From, Anna...

I really hate to rate this glamour place that I love 2 stars but with the bad attitude of one person it affects the overall rating of this store. My expierence here was weird in dealing with a cashier when returning items I did not like. I actually felt sorry for this person who took me through the ringer just for a return. The woman she helped previously had just as many items as me to return but her experience with the cashier was smooth sailing and respectful and she was out fast but when the cashier got me she did not even greet me say next, or even say "Hi how are you today". As she had said to the other women she helped previous to me. She asked for an explanation as to why I was returning the products she was loud, somewhat rude and condesceding and opened every single item then tried to short me on my refund by purposefully not scanning one item but I caught it. Honestly, her attitude was quite sad, even her co- workers looked at her as if asking what is the problem. So, sadly this woman I'm sure has treated many people this way and should be fired. Other than that issue the overall store is just lovely. But, I have to add a basket was directly in the entrance that I almost tripped over when...