HomeGoods

My fiance and I shopped there two weeks ago. She's 9 months pregnant and got pickpocketed - her iphone was stolen. We started looking around the store to find her phone and within a minute found another lady with a kid and stroller who also just got pickpocketed. The staff looked at the cameras and saw a lady leaving with other items at the same time - she seemed like the culprit. The manager said if we want to see the footage, we'd need a police report so we called the cops. The cops came and said they needed the footage in order to find the police report but the store wouldn't give unless we had the police report. We were caught in a Catch 22. I came back to Homegoods a few days later to purchase an item we liked and couldn't find it, nor was staff readily available to help. As I left, I saw another young lady complaining to a manager that her phone was stolen. They're either looking the other way, or someone is in on it, or they need better security (maybe some combination of these). Suffice to say, it was definitely not a good experience and the staff were not very helpful.