First things first this mall is extremely inconvenient for those who have strollers or need wheel chair access. There is literally one elevator I was so extremely disappointed going around the whole mall looking for an elevator to only find ONE… literally every store I visited I got terrible customer service and the workers were EXTREMELY RUDE.. never been to a mall with soo many rude workers. Only nice workers was one worker in the cookie shop and the vendors in the middle of the mall.

I don’t recommend this mall unless you have to it’s also extremely far unless your from the area and looks ugly and dingy to be honest.

I first went in Primark I love this store but the customer service terrible. The lady at the register legit rang my items & she didn’t ring up the pants to a 2 piece Christmas pajama. The store was a mess but I’m sure that was the people and the lines are always so long.

Zara people changing right infront of everyone and stealing and then other customers getting treated terrible and getting pushed out the store while all that drama is happening…

In H&M.. I went running to shop quick since I knew they’d be closing soon but I checked time to make sure I go in before it closes which is was literally 40 min before closing when I first approached (mall was closing at 7/8pm that day don’t really remember but I knew I had enough time) and the security nicely told us we couldnt go in so I asked him if i could speak to someone or a manager because there was still plenty of people browsing and I still had 30-40 min to shop. the man who was apparently the manager told us no we couldn’t come in that they closed already and that the registers where closed too.. yet no one was at the register. But ppl waiting online to pay but a lot of people browsing. I was so mad.. Then i was going to walk away till I saw him let this couple go in. so I walked back n told him that was unfair n I still had time to shop quick since I knew what I needed. The man told me extremely nasty and aggressively that he wasn’t going to fight with me about trying to shop and told me to hurry up & that I just better be done by the time they close. mind you theres legit ppl browsing around not even walking to the register. TERRIBLE The store is a hot mess very unorganized and things everywhere.

Then I go into ulta to get my baby bag from my sister n I knew it was almost 8pm but I wasn’t shopping n this lady jumps at the door to tell the security guard “don’t be letting no one in idc wth anyone says tired of this bs…

There’s barely any places for food and all the food places looks nasty and the Dunkin was disgusting so beat up like it was vandalized. I was so in shock. got a coffee & snacks tasted old and they barely had anything from the menu. And if they did tasted old

The bathrooms omg even WORSE. I know the cleaning lady tried but ppl are just nasty it Smelled atrocious and looked horrible. Thank god there was a family room that people with no family were using making it nasty. But I was able to atleast use that and my stroller in actually fit inside. & btw the bathroom is ALLLLL THE WAY on the other side of the mall by the food so you know how bad it smelled in that area.

I will never go back to this mall or recommend anyone to go to this mall. I get working retail is extremely hard especially during the holidays but these people were extremely nasty without even giving you a chance to even be nice or greet them.