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Planet Fitness — Attraction in New York

Name
Planet Fitness
Description
Nearby attractions
Hispanic Society Museum & Library
3741 Broadway, New York, NY 10032
Ilka Tanya PayĂĄn Park
Edward M. Morgan Pl &, Broadway, New York, NY 10032
Audubon Terrace Historic District
3718 Broadway, New York, NY 10032
Church of the Intercession
550 W 155th St, New York, NY 10032
Riverside Oval
779 Riverside Dr, New York, NY 10032
American Academy of Arts and Letters
Audubon Terrace, Broadway between West 155th and, W 156th St, New York, NY 10032
Trinity Church Cemetery and Mausoleum
770 Riverside Dr, New York, NY 10032
Wright Brothers Playground
St Nicholas Ave &, Manhattan Ave, New York, NY 10027
Washington Heights Library
1000 St Nicholas Ave, New York, NY 10032
Morris-Jumel Mansion
65 Jumel Terrace, New York, NY 10032
Nearby restaurants
Chez Messy
5 Edward M Morgan Pl, New York, NY 10032
semicolon cafe
9 Edward M Morgan Pl, New York, NY 10032
Hilltop Park Alehouse
3821 Broadway, New York, NY 10032
Pizzeria L'Antica
3789 Broadway, New York, NY 10032
Five Flies Coffee
554 W 158th St, New York, NY 10032
Tropical
3771 Broadway, New York, NY 10032
Wonder Washington Heights
3780 Broadway, New York, NY 10032
iPizzaNY
3801 Broadway, New York, NY 10032
La Fiesta
3789 Broadway, New York, NY 10032
Empanadas Monumental
3772 Broadway, New York, NY 10032
Nearby local services
GNC
3799 Broadway, New York, NY 10032
Danny Nails INC
3803 Broadway, New York, NY 10032
157 St
New York, NY 10032
Star Beauty Nail Salon
607 W 158th St, New York, NY 10032
Farrell Family Medicine
610 W 158th St, New York, NY 10032
Li's Fortune Laundromat
3802 Broadway, New York, NY 10032
Boricua College
3755 Broadway, New York, NY 10032
Signature Physical Therapy
3834 Broadway, New York, NY 10032
Sexy Nails
3803 Broadway, New York, NY 10032
Broadway Strains
3858 Broadway, New York, NY 10032
Nearby hotels
Saint Nicholas Inn B&B
885 St Nicholas Ave, New York, NY 10032
Edge Hotel
514 W 168th St, New York, NY 10032
Related posts
Keywords
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Planet Fitness things to do, attractions, restaurants, events info and trip planning
Planet Fitness
United StatesNew YorkNew YorkPlanet Fitness

Basic Info

Planet Fitness

3799 Broadway, New York, NY 10032
4.0(463)
Closed
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Ratings & Description

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Entertainment
Relaxation
Accessibility
attractions: Hispanic Society Museum & Library, Ilka Tanya PayĂĄn Park, Audubon Terrace Historic District, Church of the Intercession, Riverside Oval, American Academy of Arts and Letters, Trinity Church Cemetery and Mausoleum, Wright Brothers Playground, Washington Heights Library, Morris-Jumel Mansion, restaurants: Chez Messy, semicolon cafe, Hilltop Park Alehouse, Pizzeria L'Antica, Five Flies Coffee, Tropical, Wonder Washington Heights, iPizzaNY, La Fiesta, Empanadas Monumental, local businesses: GNC, Danny Nails INC, 157 St, Star Beauty Nail Salon, Farrell Family Medicine, Li's Fortune Laundromat, Boricua College, Signature Physical Therapy, Sexy Nails, Broadway Strains
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Phone
(212) 336-0830
Website
planetfitness.com
Open hoursSee all hours
Sat7 AM - 7 PMClosed

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Reviews

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Nearby attractions of Planet Fitness

Hispanic Society Museum & Library

Ilka Tanya PayĂĄn Park

Audubon Terrace Historic District

Church of the Intercession

Riverside Oval

American Academy of Arts and Letters

Trinity Church Cemetery and Mausoleum

Wright Brothers Playground

Washington Heights Library

Morris-Jumel Mansion

Hispanic Society Museum & Library

Hispanic Society Museum & Library

4.5

(119)

Closed
Click for details
Ilka Tanya PayĂĄn Park

Ilka Tanya PayĂĄn Park

3.7

(9)

Open 24 hours
Click for details
Audubon Terrace Historic District

Audubon Terrace Historic District

4.7

(20)

Open 24 hours
Click for details
Church of the Intercession

Church of the Intercession

4.8

(56)

Open until 12:00 AM
Click for details

Nearby restaurants of Planet Fitness

Chez Messy

semicolon cafe

Hilltop Park Alehouse

Pizzeria L'Antica

Five Flies Coffee

Tropical

Wonder Washington Heights

iPizzaNY

La Fiesta

Empanadas Monumental

Chez Messy

Chez Messy

4.8

(147)

$$$

Closed
Click for details
semicolon cafe

semicolon cafe

4.3

(137)

$

Closed
Click for details
Hilltop Park Alehouse

Hilltop Park Alehouse

4.2

(276)

$$

Closed
Click for details
Pizzeria L'Antica

Pizzeria L'Antica

4.1

(58)

$

Closed
Click for details

Nearby local services of Planet Fitness

GNC

Danny Nails INC

157 St

Star Beauty Nail Salon

Farrell Family Medicine

Li's Fortune Laundromat

Boricua College

Signature Physical Therapy

Sexy Nails

Broadway Strains

GNC

GNC

4.3

(74)

Click for details
Danny Nails INC

Danny Nails INC

4.2

(82)

Click for details
157 St

157 St

4.0

(41)

Click for details
Star Beauty Nail Salon

Star Beauty Nail Salon

3.8

(42)

Click for details
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Posts

E ME M
As a supporter of Planet Fitness from the start, I want to first say, Thank you! This Planet Fitness is great! The Washington Heights Planet Fitness staff are wonderful, amazing and go above and beyond!!!! Below are a few concerns that may ascertain morale of staff is and remains high. 1. A significant amount of members are move weights/equipment from its designated areas and not retuning them. Sometimes moving weights off of one floor to another, leaving Planet Fitness staff with the consistent task of having to pick up, return and rack weights after member use. Some of the weights/equipment staff have to return and rack are very heavy and can pose and injury. This consistent behavior by some members is demeaning and can certainly lower staff morale. 2. I recall one member stating when unable to find weights in its designated area, "This is what happens when you charge cheap." 3. Corporate must hold members accountable for returning weights/equipment after use should be a priority. 4. Installation of an air curtain above the entrance door to ensure the 1st floor reception is warm during winter months is a must for this location. The reception floor was freezing on several occasions during the cold weather in the last months. Staff had to wear their winter wear and utilize multiple portable heaters to keep warn and still it was not enough. A air curtain installed at the entrance door will prevent the outside cold air from entering when the entrance door is opened. 5. Many companies tend to make the customer the priority at the cost of the employee, successful companies understand that the employees are shareholders within the company and once taken care of can ensure a great return. Take care of staff and staff will take care of the employer.
William AdrianceWilliam Adriance
Update to my previous review below: It looks like the gym invested in brand new equipment, more weights, and more machines. They also re-arranged the set up. I do have to say it is still oversold though. I walked in after work one evening and the first floor was so crowded- it was like walking onto the dance floor of a night club-- packed! I can't imagine how it will be when everyone's New Years Resolutions kick in and people all head to the gym at the beginning of the year. I decided to invest in a higher end gym and although its putting a dent in my bank account, I don't have to deal with crowds like this. Off hours might be better at this gym, but unfortunately, I have to go before or after work when it is the most crowded. I guess you get what you pay for, and for $10, I really can't complain anymore. Upping my rating to 3 stars. ___________^ 3799 Broadway location is the worst! Extremely filthy (paper towels all over the floor), oversold so wait times are extremely long, equipment old, free weights are never put back and scattered across the whole gym (no one puts anything away in the right place, not even workers who stand at the front), floors completely uneven and patched up. This does not resemble ANY standards that are found in any other Planet Fitnesses. Reading other people's reviews of this gym- it seems this is a pattern that even the manager isn't doing anything about. I live on the same block as this location and choose to travel to other PFs. I never write bad reviews this is my first :(
Dulce MichelleDulce Michelle
Horrible Gym experience in this location!!!On Wednesday (03/01/23) the night staff was being super rude after they informed me the gym was closing. After I informed the young woman with the curly hair and nose ring (staff) that I had heard her announcement she quickly turned rude and snarked something back to me. She then turned to her fellow staff and told him “we have to talk to them like this or they won’t get it.” Once in the restroom, this same woman with the curly hair began vaping until she saw me catching her in the mirror. Fact is, I don’t care if you want to vape or not. Not my business. But for you to be so nasty to me and kick me out (as if I am not paying for this membership) all because you want to be free to vape is simply ghetto. So yes, this location is the worst in customer service. (Pic below was taken on this same night.)
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As a supporter of Planet Fitness from the start, I want to first say, Thank you! This Planet Fitness is great! The Washington Heights Planet Fitness staff are wonderful, amazing and go above and beyond!!!! Below are a few concerns that may ascertain morale of staff is and remains high. 1. A significant amount of members are move weights/equipment from its designated areas and not retuning them. Sometimes moving weights off of one floor to another, leaving Planet Fitness staff with the consistent task of having to pick up, return and rack weights after member use. Some of the weights/equipment staff have to return and rack are very heavy and can pose and injury. This consistent behavior by some members is demeaning and can certainly lower staff morale. 2. I recall one member stating when unable to find weights in its designated area, "This is what happens when you charge cheap." 3. Corporate must hold members accountable for returning weights/equipment after use should be a priority. 4. Installation of an air curtain above the entrance door to ensure the 1st floor reception is warm during winter months is a must for this location. The reception floor was freezing on several occasions during the cold weather in the last months. Staff had to wear their winter wear and utilize multiple portable heaters to keep warn and still it was not enough. A air curtain installed at the entrance door will prevent the outside cold air from entering when the entrance door is opened. 5. Many companies tend to make the customer the priority at the cost of the employee, successful companies understand that the employees are shareholders within the company and once taken care of can ensure a great return. Take care of staff and staff will take care of the employer.
E M

E M

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Update to my previous review below: It looks like the gym invested in brand new equipment, more weights, and more machines. They also re-arranged the set up. I do have to say it is still oversold though. I walked in after work one evening and the first floor was so crowded- it was like walking onto the dance floor of a night club-- packed! I can't imagine how it will be when everyone's New Years Resolutions kick in and people all head to the gym at the beginning of the year. I decided to invest in a higher end gym and although its putting a dent in my bank account, I don't have to deal with crowds like this. Off hours might be better at this gym, but unfortunately, I have to go before or after work when it is the most crowded. I guess you get what you pay for, and for $10, I really can't complain anymore. Upping my rating to 3 stars. ___________^ 3799 Broadway location is the worst! Extremely filthy (paper towels all over the floor), oversold so wait times are extremely long, equipment old, free weights are never put back and scattered across the whole gym (no one puts anything away in the right place, not even workers who stand at the front), floors completely uneven and patched up. This does not resemble ANY standards that are found in any other Planet Fitnesses. Reading other people's reviews of this gym- it seems this is a pattern that even the manager isn't doing anything about. I live on the same block as this location and choose to travel to other PFs. I never write bad reviews this is my first :(
William Adriance

William Adriance

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Find a cozy hotel nearby and make it a full experience.

hotel
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Horrible Gym experience in this location!!!On Wednesday (03/01/23) the night staff was being super rude after they informed me the gym was closing. After I informed the young woman with the curly hair and nose ring (staff) that I had heard her announcement she quickly turned rude and snarked something back to me. She then turned to her fellow staff and told him “we have to talk to them like this or they won’t get it.” Once in the restroom, this same woman with the curly hair began vaping until she saw me catching her in the mirror. Fact is, I don’t care if you want to vape or not. Not my business. But for you to be so nasty to me and kick me out (as if I am not paying for this membership) all because you want to be free to vape is simply ghetto. So yes, this location is the worst in customer service. (Pic below was taken on this same night.)
Dulce Michelle

Dulce Michelle

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Reviews of Planet Fitness

4.0
(463)
avatar
2.0
1y

Pleeeease don’t come here if you are looking to get a workout in (unless you’re a 5am -8am kind of person).

I’ve been a member of this location since 2019 and one of my biggest gripes were the gaping holes in the floor of the free weight area. The floor is also so very uneven that anyone brave enough could find themselves injured and one lawsuit away from a lot of money
 I’m way too vain myself, but the thought is tempting.

I believe the floor has either been restored as of writing or may still be under construction, i’m not totally sure. I upgraded to a black card and have been ENJOYING other locations.

One thing I’ve noticed about this place in hindsight is how this is much less of a gym (a place where people go to utilize equipment to help achieve health goals) and much more of a neighborhood hangout spot where gym equipment is present. The men are disgussssting. I once watched an older creep (balding stringy black hair, thick black mustache, walks with a heavy limp, same black tank top) touch the legs of a girl who could not have been older than 17 under the guise of ‘señorita this is how you actually do the exercise’ - I encouraged her to complain. When that individual isn’t preying on girls, he will be in a squat rack, using the mirrors to check girls out and salivate while a 10lb weight rest on either side of the barbell. Actual movement of the barbell is rare.

He’s def not the only creep and definitely not the only one to hog a rack. You’ll often find people just sitting on benches on the phone, seated on the floor using their phone, or just holding a rack until a friend comes that they can switch out with.

It’s also not uncommon to find yourself with a bench, doing your little workout, and some random man will sit on a bench next to you - trying to blow kisses or get your attention in some way. Once you’re fed up or happen to finish your bench workout (whichever comes first) and decide to go stretch, its not uncommon to find that the man that was seated next to you has also decided that he too needs to, at minimum, be seated so that he has a view of you while stretching.

There’s always mad people hovering around me (a very tall man) when I workout and it makes me deeply uncomfortable , so I can only imagine/empathize to the women and girls this happens to.

Thankfully summer is approaching and kids will be out of school so it’s also not uncommon to want a weight (any weight, honestly) only to find that a kid and their friends have a collection of them. Using one has a booster seat and the other as a foot rest, they will somehow still have 6 different sets of weights around them?? Idk, 157 is like an alternate reality/horror movie.

If cardio is your goal, you can just shoot up to the second floor and bypass most of this madness; however, if a weight is involved in your workout, you’re better off avoiding this location completely.

Members should be forced to take a training on consent and those who have received complaints should be booted.

Until then, I will continue forgoing the gym that is literally across the street from my apartment and venture elsewhere. My safety/enjoyment of workout ...

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avatar
2.0
1y

Firstly: Sometimes it can get crowded, also members shouldn't hoard the weights on benches, sit on a piece of equipment scrolling on their phone, because you wouldn't want somebody doing it to you, and that's disrespectful.

Secondly: Staff shouldn't go around gossiping about it's members to other members when someone complains about gym etiquette, because this could provoke a fight. While I was waiting on line I asked this this guy how many more sets and he becomes irate and ignores me.

Second time around asking politely how many more sets:

I had a similar encounter with him previously, and he throws a fit, "out of the blue", has an emotional outburst, and starts yelling at me and humiliates me in in public in front of other members, "calls me a scumbag", says to stop talking about him.

Hoarding the weights, gossip by PF staff leads to a confrontation.

Member has delusions, and imagining that someone is negatively talking bad about him to the front desk and things get out of hand.

Don't go there to make friends:

For starters I'm relatively new to PF and I don't know people's name I have never met this guy before, and keep to myself. It was very close call calling the cops because nowadays people can be dangerous.

My intuitions are telling me that Jesus receptionist (morning shift) is provoking a fight with another member who's from Italian descent and goes there at around 7:00 a.m.

It bothers PF member when I asked him how many more sets he had. The member yelled at me and said "stop talking about me" like a madman.

I had been confronted earlier by PF receptionist Jesus who had told me he had complained about me, but he didn't go into any specific details made by the complainant about why he is deviating from the rules or, maybe staff didn't explain the gym etiquette rules to him. It seems rather odd that this old guy wants to workout alone when this gym is overcrowded.

Defamation/Slanderous attacks by staff and member. Member felt that by gossiping, and making slanderous attacks, and filing a false report about me would be to his advantage to hoard the weights some more.

Bull daggers that go there and female PF staff are...

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avatar
1.0
7y

I have written to opt out of my contract with Planet Fitness at 3799 Broadway, New York, NY 10032. My name is Slegne Lopez and I have been a member since February 16th 2014 to date. Since then I have attended the gym a total of 11 times (debatable, I believe my key card was swiped times I had been there to end my membership). I have attempted to end my membership in person over 4 times, however it has been made very difficult, either it’s too late, no manager is available,I have to go to the specific branch I signed up at, or the manager will call me back because they are at lunch and blah blah blah. I have been asked to write a letter that CANNOT be emailed or faxed the only option is to send via snail mail. I have left messages for managers and no one has returned any of my calls. I do not live in the area and my work hours conflict with the regular 9-5. I have also been made aware of a balance of $122 which I would not have if they had cancelled my membership when I requested. I asked that this be waived due to their negligence. I should not be held responsible for the companies irresponsibility. I have done my due diligence. I have nothing against my credit and I pay for all of my services. I have NEVER debated any charges on any of my cards. This branch needs to be investigated. Their cancellation policy should be illegal. When I have mentioned this experience to others they have had the same turn out. I was forced to mail the cancellation letter via fed ex requiring a signature because they claimed no receipt numerous times! I have finally received a call and they are refusing my cancellation due to the balance which I refuse to pay. No text messages or letters have been sent to me informing me of such balance until its time to cancel my policy. Please help put an end...

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