PLS Check Cashers — Attraction in New York

I was waiting in there longer than I should a Hispanic young girl starting my order, I asked her the amount taken to take out she said 20%. I ask her like how much is that no answer. A black young lady was on a phone she happened to hear me & told me a dollar. All of sudden the hispanic young lady leaves the counter to go speak to another customer that I already had someone over there, assistant him in Spanish. I found that very rude she left the counter didn’t bother saying anything to me. Which left the young black girl assisting me when she was on a call & already occupy which took her longer. I’m a customer & should be treated it with a lot more respect you don’t do business like that. I left there mad & unhappy. Please look at your cameras at your associates. I left there at 4:33pm & rather not use my real name because of my safety of being target going inside the place. please hire people that care about the customer needs & know what to do cause she clearly didn’t. Plus I’m not sure if the Hispanic girl felt offended because she didn’t know what to tell me but I wasn’t disrespectful or...

I don't know what's going on with this place but I had they need to do better. Every month like clockwork the downstairs tenant purchases a money order from them for her rent. I deposit it into my bank . Never had a problem until this month. My bank (Chase) clears the money order & releases the funds to me, but when they submit it to PLS for payment, PLS doesn't honor the money order which leads to my bank removing the funds from my account. I take the money order to PLS with previous money orders to see why. They tell me they will have to issue a refund for the money order to the purchaser. We asked why did this happen and they couldn't even give us a reason not even when we called corporate. Not stolen, not altered...NOTHING!!! Have to wait 2 weeks to get my money back! Still confused about why. Nobody could give a reason. And while I was there another lady was complaining about her money order. Crazy shit. I will never recieve another money order from them...

a friend referred me to pls to cash checks. he said he cashed many checks and the service was good. i went to the pls on victory blvd 3 weeks ago, filled out the applications and gave them the check and said deposit it and when it clears, call me and i will pick up the money. the rate was high 3% but i figured let me create a new relationship. i go back the next week and my application was not processed or check deposited? so i take the check go cash it at my regular spot. i give them another shot, go back the following week with another check and the same routine. go back today a week later and the check is not cashed. they said they could not verify the check. I say "why don't you call me, yo have my number" in the 3 weeks not one phone call. i would say management lacks knowledge. i gave them 2 stars, not one because of my friends good...