Special Touch Home Care Services - CDPAP and HHA Services — Attraction in New York

How could a person understand the work that was never reviewed to help the students pass? That’s the whole point of it being called training you train the students to become professionals.

In High school you had many options to pass your classes you had after school, summer school even one-on-one tutoring at this place they expect you to know the work less then 5 days like how? And they give tests everyday!

How could you be so careless on a persons personal reasons for not coming to class?

I was a student at this horrible place so what I’m interpreting is 1,000% correct and 1,000% factual. I remembered a student that was sick and she called the agency to let them know that she wasn’t feeling well with a bad cough and she wasn’t coming in the next day. Now mind you the coordinator said this at the orientation if your sick or cannot make it call before hand or bring in documentation/proof and you’ll makeup the work when you return to the class. This was said by Ms.Maria De Jesús and you automatically told her she was dropped from the program the next day ... You guys are heartless.

They are rude non speaking English and only cares about getting paid for your time sitting there. What type of ish is that?

PLEASE DO NOT WASTE YOUR TIME I BEG OF YOU SPECIAL TOUCH HOME CARE LOCATION CONEY ISLAND BROOKLYN ARE HEARTLESS PEOPLE WHO DON’T EVEN HELP YOU PASS HOW IS THAT PROFESSIONAL ?

Horrible people, horrible service, horrible place PERIOD

I personally rate your company and services and...

I don't know what all the 1 stars ✨️ are about! Maybe there's a difference between HHA & CDPAP Because over at the CDPAP department I've never had a bad experience! From the day I began 09/01/2016 ❤️ until present, I've never felt anything but professionalism, courteous, & knowledgeable assistance from my coordinator. Never had an issue with payroll or being on hold for an extended period of time to speak to someone. If I had any issues they were resolved quickly. The coordinator always called me if my clock in or out was not registered. The staff is always friendly and competent to answer any of my questions or concerns! The location I'm assigned to is on Coney Island Ave in Brooklyn. Even through the pandemic, I was able to drop my timesheets off through a drop box and always received that sweet smile and wave 👋🏼 from any receptionist who was sitting at the front desk. I'm so sorry some clients and HHA's received horrible experiences, I pray 🙏🏽 that the services will get better for you guys and that you receive the professional and courteous services you so desperately deserve. Everyone should have the opportunity and privilege to experience an excellent work environment as I have! Special Touch has definitely done that for me. ❤️ Thank You Guys So Much For Making Me & My Loved ones Feel WELCOMED. Your Good Deeds Have Not...

Let me say that if you are going to do the CDPAS you are in luck, because it is a different department from Health Aide. If you are in need of a Health Aide from this place, run to the hills, horrible!!!!!! In a two months and a half time, I have had 9 girls, only 1 new exactly what needed to be done, how to handle a bed bound person. How to interact with my mom and was a sweetheart, but she was only filling in for two days. Everyone else did not have a clue in what to do. I asked, "have you every dealt with someone in the bed?" There answer has always been NO, not only was this a big issue, but majority of the people that was sent, did not have the power to move a 200 pound women on their own, unless I was there to assist. The coordinator as well as her supervisor was the most incompetent people I have come across, rude and unknowledgeable of their own people. They tell me that the girls are trained but once they are in my home its a whole other story. I will never ever recommend anyone to this Home Health Care service. Please find someone to do CDPAS, you have all the control in who you place in your home with your love one. Maybe we can stop the madness in having people that just don't care loose their jobs and just maybe the state will wake up on what is happening in these offices as well...