Tempur-Pedic Flagship Store — Attraction in Niles Township

I recently purchased a mattress from Tempur-Pedic, and the entire experience was exceptional—largely thanks to Colin, the salesman who assisted me. From the moment I walked into the store, Colin was friendly, knowledgeable, and patient. He took the time to understand my sleep preferences and helped guide me through the different models without any pressure.

What I appreciated most was that Colin didn’t just try to sell the most expensive mattress—he genuinely wanted me to find the one that fit my needs. He explained the differences between the different model clearly and even encouraged me to test each one at my own pace. His recommendations were spot-on. I ended up choosing the Tempur-ProAdapt Medium Hybrid, and I couldn’t be happier with the comfort and support it provides.

Delivery was smooth, and I’ve been sleeping better than ever. Thanks again to Colin and the Tempur-Pedic team for making this a stress-free and satisfying purchase. If you're in the market for a high-quality mattress and want honest, top-tier customer service, ask for Colin—you won’t be...

Colin was helpful, efficient, and pleasant to work with. He answered all of our questions and was patient in our diligent selection of such and important staple: a mattress! Having the opportunity to select the best choice for us, in-store, with the help of an excellent sales representative is much...

John was so friendly and knowledgeable! Helped with a new mattress for our teenager and showed us the better way to use the remote for our beloved 4 year old king mattress. Not yet on the Old Orchard Mall directory/map but right next to the now defunct movie theater and across...