I have done many hours of research online trying to find the closest replacement to my old mattress as I can. Even emailing the Manufacture. I wanted to lay on a specific brand and series in the brand before putting out $2000. I went to two major mattress stores that only sell mattress' to find out they didn't carry the series I wanted and for some reason couldn't or wouldn't even order it. they just wanted me to by something similar to what I wanted. I next tried a National retail store that has a mattress department but also many other departments. I couldn't find anyone to help me until I layed on a bed and they came running fast like I did something wrong then told me the closest store that carries the model I want is 50 miles away because we aren't high class enough in our area to carry that model.I then decided to try Levin Furniture and Mattress Niles Ohio. I had never been to Levin before and was not expecting much after my last three stores experience. I was immediately greeted in a professional and friendly manner and felt very welcome in the store. I told Paula that I was looking for a specific mattress to try, she took me right to it. Not only did they have the exact one but every model in the entire series. I was able to try multiple styles in the series right on the floor not ones that were just similar. Not only did they have them on the floor they also have them IN STOCK in there warehouse which means I can get my mattress In three days instead of three weeks! I was never pressured once and every question I asked was answered knowledgeably with no run around or double talk.I feel very confident in my purchase and will definitely shop at...
Read moreI had been looking for Power Chairs for several months and had never been to a Levins. I walked inside and was amazed by the amount of furniture that they had, A young lady Angela approached me and her first question was What can I help you find today? She listened to me intently and then went about showing me what they had. I was amazed that she really listened to was important to me. Once I found what I thought my Husband would like ( It had been over 10 years since we bought furniture) I questioned if she would be there later or the next day. She advised she would not but introduced me to another young Lady who she advised would be there to help me. I wanted to bring my Husband in for him to approve the chairs as that would be his mainstay. I went home and brought my Husband back. I showed him what we had picked out and he wanted to try others, Once he found what he was comfortable in the decision was made and we purchased our new living room suite, Couch and two chairs. Levins did not try to sell me what They decided I wanted, They really listened and I bought what My HUsband and I wanted. The reason for the Power selection is that he is 84 and I have severe Muscle issues with my Left leg that make it so much easier using the Power selection. I would recommend these great Women and Levins to anyone. My previous experience with Furniture stores was why I had still been looking. Thank you so much for making this such a great experience. Janice...
Read moreMet with my salesman Jake a month ago and he rembered our brief meeting. To the couch and recliner we wanted even the color I picked out. Very knowledgeable and went through the details of the receipt with me about how the wording worked for our new furniture. I would highly recommend this store.
Took it down to 1 ⭐. Bought my couch beginning of February and was told my furniture would be there end of March. Would have been nice to tell me that there was a big furniture delay issue right off the bat. Gave my furniture away to someone who needed it and now I have a living room I can't use or have guests over. It is now April 24th and was told half my couch is there and I won't probably get my furniture till end of May.
Well after my last update my couch arrived 2 weeks later but my recliner is a whole new bag of???? So I was told it would be there in a couple days, then turned into they were getting it in on memorial day. Well no recliner and it changed to end of May. Went to store June 4th and it still showed end of May. Contacted store a week later and it says mid June for delivery. Now it is June 19th and still no recliner that I purchased February 6th. Went from getting emails on updates of my furniture to never hearing from them at all. Need a coffee table but not sure how much space I will have but it will not come from here. Kind of want my living room finished so I can have...
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