Complete disrespect.
Came into the store with my husband and children to check on my diamond wedding rings prong was told there was 1 in front of me and someone would be right with me. Patiently stood waiting in the same spot as my husband window shopped at some necklaces. A male employee became available to service the next customer (ME) and proceeded to walk right past me as I had my ring in my hand looking at him and greet MY HUSBAND who at this point did not know I was blatantly ignored and disregarded. I then do not get service from the female employee as I am looking arounpod confused as to why I have a $7,000 ring in my hand that was purchased at Kay under warranty and am being ignored. Kay Jewelers stopped being my jeweler years ago with their overpriced subpar jewelry and I am glad I made that switch then. I will share this story with my many followers, friends,...
Read moreCindy was such a light to my day. She had me smiling ear to ear informing me of all the great deals and services that Kay Jewelers provides. Maggie helped me pick out the most beautifulest ring for my future wife and I know that my special lady will say yes and I’m extremely excited for our big day. She encouraged me to apply for one of your cards best decision ever! Sam Mr Sam is one of the nicest men I ever met. He had me sold before I even decided the ring. He made me very confident in my decision and made me put all my trust and faith in Kay Jewelers. I will forever be a customer at Kay Jewelers. Love Love Love the new remodel and I look forward to buying all my upcoming presents and gifts from this location Great...
Read moreThe BEST EXPERIENCE EVER!
Cindy was ABSOLUTELY AMAZING!
I came in, dressed like a bum, panicking about my gift for my mother’s 65th Birthday.
Here came Cindy to the rescue!
I told her my budget was $1,000, and she showed me several beautiful diamond necklace options, and explained the difference in each.
During our shopping experience, we also learned a lot about one another, and she made me feel like her true friend.
I ended up going with a necklace that was $1700….. $700 over my budget.
Busy guess what? Cindy made me feel great about my purchase, and I am confident my mother will love it.
Thanks Kay Jewelers at Great Northern Mall, and THANK...
Read more