Dined in at ON THE BORDER resteraunt in Awatukee, as I got their gift card for Christmas. It was a Sunday afternoon at 3:30, and only about a dozen peeps were dining there. Dozens of empty tables, but they made us wait in the bar "because the wait would be 45 minutes for a table!!!" They told us to sit at one of those ridiculously tall bar tables to wait. They kept trying to ply us with alcoholic drinks, but we don't drink, and we were annoyed at having to put up with loud sports games on all of the TVs. We asked to be seated at a booth in the quiet resteraunt section instead, but were told that "there was no tables available." There was at least twenty clean tables available that we could see. After we ordered our iced tea, we were ignored for 20 minutes or so while several waiters and waitresses flitted by aimlessly without carrying anything or seeming to have any purpose. We should have left before then, but our out of town guests wanted to try "Real Mexican Food." Myself and wife had never been to an ON THE BORDER before, so we just waited......and waited. Then the Waiter finally handed us menus and wanted us to order right then! What was the hurry? We had been there for nearly FORTY MINUTES by then! The hurry was apparently some pre game as show was coming on and the sports fans came flocking in! My Fahitas were barely warm although at ALL OTHER restaurants the iron plate would be sizzling! The others food was also much too cool to enjoy also! All in all, the food was the most bland and lacking character that I can remember having. Our "back East" friends thought the food OK, or were just being polite..... The following day we again treated them to Mexican food as it normally is, at another resteraunt. They were amazed at the difference in service, and food!!!!! Gift card or not, we won't be back to an...
Read moreI like coming to this theater, because it is close & the staff is friendly but prefer coming during the week because on weekends they don't keep the place clean. The counters around the soda machines get covered in sticky soda. The machines run out of syrup and ice frequently. The floors are usually wet around them. They run out of straws & napkins & sometimes even certain food. Or the food is cold because they are not restocking properly. I like to get jalapenos for my nachos, they often run out and don't refill the trays unless you ask. When they do have jalapenos they don't fill the containers they only put like four jalapenos in a container that could hold a lot more. If they filled them up two would probably work for me. Instead I end up using 6-7 containers or more. Which wastes plastic containers & is not environmentally friendly & is a waste of money for the theater. The women's bathrooms get atrocious. Toilet paper everywhere & sometimes run out of paper, no one clearly is cleaning them. The trash cans fill up in the theater so you have nowhere to toss your trash after the movie since they are not pulling the trash bags regularly enough between movies. I don't know if it is staff shortage or poor planning or poor management but it definitely an issue during the weekends on a regular basis. This is a busy theater so I think they should plan better. During the week all of this is less...
Read moreCinephiles, rejoice! This AMC location takes movie-watching to the next level with its oh-so-comfortable reclining seats. The moment you sink into that plush haven, you know you're in for a treat. The screens are expansive, and the audio hits those high and low notes perfectly, making for an immersive cinematic experience. While you'll find all the classic snacks at the concession stand, be prepared for prices that might make you do a double-take. But really, can you put a price on comfort and a great film? The staff is courteous and efficient, which complements the overall enjoyable atmosphere. It's a near-perfect movie outing, only slightly marred by the snack pricing. Still, this AMC deserves a high four-star rating for making movie magic feel just a bit...
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