Century Library — Attraction in Phoenix

I thought the loudest library in history wouldn't exist but it does. I come here to study and do some tasks for work only to find a plethora of noise. Librarians talking loud, an obnoxious security guard, and a librarian banging CDs and books around while she filed returns. I asked politely for them to keep the noise down, and oh the irony to do so. However, my polite request was taken but reversed in revenge. The librarians got louder and laughed here and there and when they started talking to a kid got louder! In the back of my mind I was thinking, 'shouldn't they be setting an example to the kid that in libraries you talk low'; as to all of us civilized public know is just common courtesy. These women that worked there are well aged enough to remember the old days when librarians would referee silence. I was dismayed at the behavior and ignorance they displayed. I understand this is a small library, but post silence signs, keep the noise down! It's a library for peeps sake. I ended up leaving right after I told the only quiet librarian man there "this is the loudest library in history". I miss the central library; at least there you could find silence. I hope they read this only to correct what is chaos...

Very minimal, if any, quiet space to study and write. Kids making noise is one thing - kids will be kids (and the few moms here are making efforts to shh them). But the staff are the ones making all of the noise! The librarian is talking very loudly right now, trying to get a patron who already has a library card to sign up for another one. The gentleman making inter-library deliveries (that's what he initially appeared to be doing) is currently dropping about 1,000 coins into a coin machine one at a time (I'm sure there's a better way or place to do this). I thought libraries were supposed to be quiet places. The employees are usually the ones enforcing this, but in this event are the one creating all of the noise. Of note, the patrons are being extremely quiet. Barely a noise from anyone else in the library except the librarians. The biggest noise from patrons is the confusion over who paid for what on the printer/copier. It appears that people are paying on the computers while others are paying in cash, and there's no way to regulate 1 at a time, so there's some kind of crossover and people's jobs aren't printing. The men's urinal is broken, and the study tables, if you can call them...

This library would be the right size for a small town of 2,000, not in the middle of a city of 2 million. There is zero natural light in this tiny, windowless library and this library feels like the NYC subway. With the population density in the area, given all the new apartment buildings nearby, a larger, more up to date building is needed...