Carolina Place — Attraction in Pineville

We went here to go to Build-a-Bear Workshop. We had a long drive from south Carolina. The 6 grandkids were all pumped up about making a stuffed friend.

We got there about a half hour after they opened. There was a line with about 4 people in it. So we took our place in line. And waited, and waited and waited. There was 3 workers there. It was save the tax/back to school weekend which makes sense that it would be busy. But there was only one worker stuffing bears. One of the workers came out for a moment, looked at the line (whic now was out the door) and turned around and went back in the back. I guess there was something more important to do back there.

I saw at least 4 families that left because of the line. Some stood in line and then seeing how slow the line was moving, left rather than wait.

If we hadn't driven so far, we too would have left with our 6 grandkids.

The kids loved making their friends. But by the time we got to the front of the line we had waited 2 hours. It took another hour to get the kids friends made.

It was the twins birthday and the sign said that they could paybtheir age for a bear, but that is limited to just one bear, their designated birthday bear. Of course the kids didn't want that bear.

I felt that was a little deceiving.

After 3 hours with the kids we were exhausted. The kids loved their new friends for a few days, then they went into the pile. Not sure that it was worth it.

Given the chance to do it again, I would choose a...

The mall opened in 1991 with four anchor stores, Belk, Dillard's (Ivey's had just been bought by Dillard's), JCPenney and Sears. Several years previously, Belk closed its 75+ year-old store in uptown Charlotte, and JCPenney closed its 35-year-old store at Park Road Shopping Center. There were two more anchor pads available, one for Rich's and the other for Miller & Rhoads. However, neither of these stores joined the mall. In 1993, Hecht's (which had just bought Thalhimers) opened its doors as the 5th anchor store to the mall, making Carolina Place Mall the only mall in the region with 5 department store anchors at that time. In 1996, Incredible Universe and Garden Ridge opened outside the mall. In 1997, Incredible Universe closed and Sam's Club opened in its place. Garden Ridge became At Home in 2014. The mall is managed by Brookfield Properties. Barnes & Noble, REI, and Harper's Restaurant joined the mall on its sixth anchor pad in an outdoor portion slated in August 2006. That same year, Hecht's was replaced by Macy's. The second Charlotte area H&M opened its doors to the public on February 27, 2014. Macy's closed in early 2017, following a sale of the store in an effort to improve profitability by reducing its brick-and-mortar footprint. On October 15, 2018, it was announced that Sears would be closing as part of a plan to close 142 stores nationwide. The store closed in January 2019. In May 2019, a Dick's Sporting Goods and Golf Galaxy combo store opened in the...

Management and employees at this location display high lack of training and professionalism. Bringing an online return in because there company is selling used/prev worn shoes shouldn’t be met with “I can’t help you with that” by a manager. Only to be corrected by me, the customer, on how their company operates and what the proper return procedures are. According to their online info “online products can be return through the mail or via in store”. Obviously the manager didn’t feel like doing his job and his child like attitude and unprofessionalism proves that. Then it’s “O well you can only get a store credit” which isn’t true either. Again, I had to learn him again explaining that if I used credit I CAN get a refund only then does he agree with me. What a circus. Then disrespectfully tries to shew me to the side for another customer when my problems weren’t even addressed. After spending thousands this past year with this company I’ve decided to take my hard earned money elsewhere because of their ignorance and lack of respect for customers. I’d advice anyone else reading to...