PerLora Furniture — Attraction in Pittsburgh

My wife and I purchased an Arie chair from Perlorra in early 2019. It has a star base swivel design. Wonderful chair. However noticed that it slightly wobbled but thought that was just design but over time it kept getting more wobbly. Fast forward to 2021 and we bought a similar star based chair from a different company and noted how extremely stable the chair was. I opted to look to see if there was a way I could tighten the chair somehow but the access to any type of bolt seemed limited. I contacted perlorra to see if they knew of any options. Sean in the warehouse said he would go look at an existing chair and get back to me. He then later asked if I could send a video showing the wobble so he could provide that to the manufacturer for their advice. The manufacturer looked at video and provided a new base to repair the chair. Today the guys brought it out and installed it and the chair is like new again. Mind you this resulted from me just inquiring whether they knew how I could tighten the chair. The customer service was way above and beyond in my opinion. Thanks to all who...

Go here if you want the best quality and the best possible shopping experience and professional help when shopping for furniture that Pittsburgh has to offer!! Best personal shopping experience you will find, guaranteed! First, the design knowledge of the personnel is truly exceptional. The designer who helped us with our purchase was so thoroughly knowledgeable it made the process so smooth and gave us great confidence in our selection. There was no pressure... he only wanted to be sure we got the right selection for our needs... which was truly refreshing. Also, he was very caring and attentive to the important details we wanted prioritized. If that’s not enough, he also made sure to give us the best price he could offer on the items we selected. We worked with Quinn, but I overheard other designers while we were there. The overall attitude of true teamwork and customer service permeates throughout. Great people who care about their customers and know their business. Go there- you...

Working with Perlora, specifically Quinn at Perlora, was one of the best customer service experiences my husband and I have ever had. We had been shopping for a couch for years and decided that we wanted to invest in a heritage piece of furniture that we would have forever, but we didn't know where to begin. Quinn offered to come to our house to discuss our style, take measurements, and talk through the vision we had for our living room. We created a Pinterest board with images of our style inspiration and after his visit he sent us an email with his couch recommendations. Quinn NAILED the selection. He listened to exactly what we wanted and took note of the style of furniture we already own. Our couch arrived about 2 weeks ago and it is gorgeous! We sit on it everyday and still can't believe that it's ours. Thank you Quinn! Thank...