Bell CityLine Apartments — Attraction in Richardson

This establishment's management of rental agreements and tenant relations is deeply troubling and should serve as a warning to potential renters. They start off by asking for positive reviews when you move in, which sets a misleading tone for what's to come. Once you're a resident, though, things take a turn for the worse.

Their rental system seems prone to mistakes, often resulting in tenants being overcharged. I personally had to deal with over $1000 in unfair charges, which they only corrected after I repeatedly questioned them about it.

When it comes to moving out, they are equally problematic. They sent me to debt collectors for no good reason and held onto my deposit. This seems to be a common issue, as others have experienced the same treatment.

Let's delve deeper into the issue with the debt collector charge.

Despite their obligations as a property management entity, they unfairly shifted the responsibility of standard maintenance tasks onto you, the tenant. In this case, they claimed that my carpet needed cleaning and my stove required polishing, justifying their decision to send me to debt collectors.

However, it's crucial to note that as a tenant, you're not typically responsible for deep cleaning or replacing the carpet upon moving out, especially if it's routine wear and tear. Furthermore, considering that I lived alone without pets and never bring food or wear shoes in to the bedroom, where the carpet is, never spilled anything to the carpet, maintained a clean environment, it's highly improbable that the condition of the carpet and stove warranted such drastic action. Under their assumption unless you have maintain the carpet in a condition that is ready for next tenant to move in, you are paying the fee for the property management to get the unit ready for the next tenant.

Their attempt to penalize you for issues that fall under their purview as the property manager is not only unjust but also indicative of their disregard for their responsibilities. By attempting to recoup costs for maintenance tasks that should have been covered by them, they demonstrate a blatant disregard for fair and ethical business practices.

It's clear that they are willing to exploit any opportunity to extract additional funds from unsuspecting renters, even if it means unfairly burdening them with expenses that should rightfully be the responsibility of the property management.

In addition to financial problems, the property has maintenance issues. They wrongly claimed that mold in my apartment was just mildew, and the dishwasher was old and barely working. Their solution was to tell me to constantly add soap to it.

Their response to tenant complaints is also unacceptable. They denied the mold problem. I had it professionally checked by homedepot , which confirmed my suspicions.

Overall, their behavior towards tenants is predatory. They lure you in with promises but then mistreat you once you're living there.

Given these experiences, I advise others to be cautious about renting from this establishment. If you've faced similar issues, I recommend reporting them to the relevant authorities to protect others from going through the...

"Hi everyone! I can't say enough about how much I loved living at Bell City Line apartments. The exceptional staff, well-maintained apartments, and fantastic amenities truly make it a standout choice.

From the moment I moved in, the staff at Bell City Line went above and beyond to make me feel welcome and supported. They were always friendly, responsive, and eager to address any concerns I had. Their commitment to ensuring that residents have an enjoyable living experience is truly commendable.

Speaking of enjoyable living, the upkeep of the apartments at Bell City Line is outstanding. The common areas are constantly clean and well-maintained. It's evident that the management team goes the extra mile to ensure that the building always looks its best.

Now, let me address something important. While the staff does their best to keep the building clean, it's not their fault if some residents aren't as diligent about keeping their own areas clean. Unfortunately, there are times when some residents do not properly clean up after themselves. However, the staff consistently reminds everyone about the importance of cleanliness and promptly addresses any concerns that arise.

Apart from that, the amenities at Bell City Line are exceptional. The gym has state-of-the-art equipment, and the rooftop terrace offers stunning views of the city. It's the perfect spot to relax and unwind.

It's with a heavy heart that I say I have to move because I recently purchased a home; otherwise, I would continue to stay here without a doubt.

In conclusion, I highly recommend Bell City Line apartments to anyone seeking a comfortable and convenient living experience. It's with a tinge of sadness that I have to move due to buying a home, but I will always cherish the wonderful memories and experiences I've had during my time here. If you're looking for a place that truly feels like home, look no further than Bell City Line."

To Management and...

Since so many reviews focus just on the touring, I thought I'd add my two cents. Abby (our guide) was great. She went above and beyond showing us around. It's a nice building. Abby is lovely.

You need to thoroughly read everything during the application process. Then read it again. This is not in any actual paperwork that you will be given. It is all done online.

I've helped each of my sons find an apartment. My oldest, while in college, just needed a co-signer. I was able to do this with just a credit & background check. My next two sons, fresh out of college, looking for their first apartments-- they were able to show their offer letter from their new employers to get a lease at an Amli Apartment in Seattle and The Bend in East Moline, respectively. Of course each apartment did charge an application fee. I expected that.

I figured it would be much the same with my youngest. It was not. An offer letter is not allowed. You need payroll stubs for two months. Barring that, you need a co-signer who also needs to show pay stubs. If you're self-employed, as we are, this is not possible. Tax documents? It seems incredibly intrusive. One of his older brothers agreed to co-sign for him. Side note, apparently you need to earn 6X the amount of rent to co-sign. You also pay $75 twice (for the applicant and the co-signer).

Without signing a lease, just going through the application process, they deducted two charges of $205.90 and $308.85.

When my son's hiring manager informed him, before he signed a lease, but after going through the application process, that he may have to relocate in six months, he knew that signing a 16-month lease would be a mistake. He called to tell them that he would not be able to sign the lease. Abbey was understanding.

My son's net loss for applying at Bell Cityline was originally $669.17. After refunding $300.00, it was $369.17. So many reviews are five stars for the amazing staff. So I'll split...