GNC — Attraction in Rocklin

I try not to blast businesses, but what a waste of time. I went there to return a moldy product (not GNC fault). Two employees were there who had no idea how to do returns (nice guys). They called the manager to walk them through it, and after 35 minutes, no luck.

They said my options were to come back another day or go to another store. Poor practice to set up employees who can't handle a return alone.

Time is money. Due to a bad product, I have to go in and waste time. Then, due to bad training or planning I have to waste more time and still leave with a bottle of mold. All just to best case get my money back...

I wanted to take a moment to give a shoutout to Rosemary and her entire team at this GNC location. We recently moved to the area and I was blown away with the customer service support I received from her team. There was a technical issue with GNC website, but that didn’t stop her team from doing everything they could to find a resolution to the issue. I have been back there multiple times since there and I have only ever received excellent customer service. I highly recommend everyone try out this location just once because I’m confident that you’ll have the same experience and decide to make this your...

I love this place, Adam is the employee that I see each time and he’s one of the best guys I’ve come across. He goes out of his way to help and I always feel that he’s looking out for me and my best interests at all times. I’ve seen him interact with other customers and it’s the same story; he cares and it really shows through, not to mention he’s also very well versed in all of the products. He made some recommendations for me and I’ve been very happy with it. Go to this place,...