Big Lots — Attraction in Rocky Mount

So me and my wife just moved, and we have been sleeping on a blow up mattress. We needed a bed and tried everywhere but no one could get us a bed tonight! Went to big lots bc they finance. And we were greeted by a guy named Brian! He helped us through the application process, even got us a raise on our limit. He tried his best to get us what we wanted first, a queen. But nothing we wanted was in stock. Only when everything failed he tried to up sell to us to get us a bed tonight. We choose the king bed, and frame. He got us set up with our first payment, then went and got everything and loaded us up himself. He was sweet and helpful, and honestly the best customer service I’ve ever gotten. I am a manager with another company and I’m telling you, he’s a hard worker and does what he can for his customers! Thank you Brian! You made this a very...

I found the coconut oil I buy for my skin for a great price. But to my surprise I also found Moroccan olives for $1.95 with no chemicals and extra virgin olive oil in it. I also found Ketchup and bq sauce with monk fruit as a sweetener. Very impressive. The employees are nice too.

Only reason(s) for 4 stars instead of five is at the front register they have a fan running and its blowing dust which literally made me cough and feel like I'm choking.

And the restroom is nasty smelling like it hasn't been cleaned for months.

I mind the most the fan though. I want to shop here again but not if I have dust...

I don't know why I continue to patron this establishment, maybe it's the product, or the location convenience... I every time I go I am blown away by how god awful the customer service is. I really wish the company would update their inventory practice. If your floor model is not for sale then it should not show as qty for sale on the store website. Or just sale the display and order another one for display or how about the sales representative help the customers order the items in question for delivery... anything other than saying there's nothing I can do and walking away to help someone else. Fix...