Waterfront Wheel — Attraction in Sacramento

Went to the unmanned kiosk because I’ve always wanted to get on this ferris wheel. There was clearly an option for single rider that costed $8. I went up to the wheel with my card and the man operating it who couldn’t speak any english showed me a sign that said “no single riders”. Even though there was a language barrier, I tried explaining to him that the kiosk to pay to get on the wheel had an option for single rider, but he just kept saying no and blew me off. I tried to see if I could get a refund, and nope. Spent $8 for nothing! Why would there be a single rider option if single riders aren’t allowed on the ride? I got ripped off and there’s nothing I could...

Went with 2 family members and the man who couldn’t speak any English denied us access, from what I understood we were one dollar short, so we went back to the kiosk to add another dollar, went back in the line and upon check in the man denied us access again stating that we only have ticket for one person. So he charged us the first time we tried to get in even though he denied us the ride because we were one dollar short. Another man came to try and help, and they both ended up giving us so much attitude. Like how is it my fault that the man operating the wheel doesn’t speak any English whatsoever and apparently has very bad memory.Very...

The bald employee that worked on the weekend was rude to my mother, and my 13 year old brother in front of everyone and the rest of my family. I go regularly to old sac and wanted to show my family it, and this man had the audacity to be rude to my mother and my little brother publicly.

Plus he didn’t do his job and explain any safety precautions, how anything worked, and mumbled under his breath when speaking to us and got mad when we couldn’t hear him. Definitely should not be working with kids if he has such a bad attitude and speaks to...