We've lived at Celeste for almost a year. We sold our house during the boom and weren't sure what we were going to think about renting. We have been EXTREMELY HAPPY with our decision! This is truly a luxury, upscale complex. The amenities are top notch, with a beautiful roof top pool, entertainment area and workout area. Last month they cleaned the pool area from top to bottom and replaced cushions and decor.
We've never heard of anyone breaking in or stealing cars or packages and we've never experienced that. One of the main reasons we chose this complex is for the parking garage. We have high end cars and love them to be garaged. Never any issue. But they have installed parking garage cameras recently, along with cameras in and around the complex.
We are constantly commenting on how well the groundskeepers keep everything maintained. They have a convenient online trouble ticket system and we've used it a couple times. They have always been responsive. The complex cleaning lady is amazing! She's constantly cleaning the halls, elevators, trash room, entrances, from the floors to wiping down the window sills...It always smells so fresh! Yesterday she was cleaning the step plate of the elevator! Just above and beyond for the maintenance guys and cleaning lady.
Our condo is fantastic and we've never heard anyone on either side of us. There is a little noise when people walk in the condo above us, but that's to be expected. The walls are so thick that we can't hear the fireworks at Fiesta TX or the music at The Rock (outdoor event space around the corner).
The management/office staff are incredible. They've listened and addressed our concerns or questions every single time...and very patiently. Special shout out to Liz and her fun, infectious laugh! The lobby has a nice hangout area with complimentary Starbucks drink machine. And they have grab n go breakfast items during the week, bring in yummy food trucks and host occasional brunches and parties.
The entire area, including the park in between us and The Residences, is so walkable. We feel super safe and there are always people out walking the dogs or sitting in the park. We commented at Christmas that it looks like a Hallmark movie :)
We don't have any intention of leaving...
Read moreLet me start by saying that if you are thinking of moving into Celeste at La Cantera.....just DON'T! Long term residents here and we are moving out! This property used to be a premium, upscale facility. Unfortunately, the "management" here has really taken a toll on the property. The Property "manager" is not available to residents. Simply will not respond to emails and will not take phone calls. If you do happen to see her in the lobby she will immediately disappear to the back. You can talk to one of the wonderful young female hosts and they will relay any info to the manager where it is seemingly discarded. But, the worst part is that when things get broken, burned out, damaged, etc it simply stays that way! There is no sense of urgency & seemingly no desire to maintain anything to a standard. Perimeter lighting was out for months after a pole was hit last year. After enough residents complained an electrician was called to at least turn on the lights. The pole? Still missing with bare wiring coming from the concrete base. Amenities? Forget it! AC systems are out often, Televisions have never worked, pool heater was off most of the winter. Landscape lighting goes out....it stays out. Other landscaping that used to be done pretty often is non-existent now. And, when you do notice something that needs attention you can fill out a form online so it will be fixed. More often than not the problem is cleared but no action has been taken. Recently a vehicle ran into the glass entry from the parking garage to the 2nd floor & elevator. The glass and framework was destroyed. Easy & quick fix for a glass company but, instead it was simply boarded up and left. That has been 2 or 3 months now! Crime in the area is rampant. Cars are burglarized quite often, on the street and even in the parking garage under lights and security cameras. No help & no apologies. On a good note the cleaning ladies do a great job of keeping common areas, hallways, carpets etc. clean and fresh. Celeste is in a great location for shopping & dining! It just needs much more...
Read moreI lived at Celeste for a little over 2 years. Unfortunately I had to move out due to a promotion at work that relocated me to Dallas. I say “unfortunately” because Celeste was one of the best places I have lived here in San Antonio. If it was up to me, I probably would have lived there until I retired. There are so many good things I can say about the apartment complex. The area is nice being so close to The Shops at La Cantera and there is plenty of open space to walk around. Pet owners paradise even though I did not have a pet of my own. The staff at Celeste are amazing. The leasing office, housekeeping, and facilities all are wonderful people who are caring, respectful, and kind. They are also great at what they do. The amenities and overall apartment complex is kept so clean! Like extremely clean. You can definitely tell they hold it to a luxury standard (as advertised). I also truly believe the prices are justifiable to the space and area. You definitely get your money’s worth. You can also tell that the leasing office cares about the community. They hold events for the residents and even have various food trucks come by to solve those late night debates for dinner. This review is already so long and I am sure I am rambling at this point but truly - I cannot thank Celeste and their staff enough. They truly made me feel at home which is what it all comes down to when picking a place to live. I was always so relieved to be coming home because I knew I would be comfortable and safe. Thank you...
Read more