HQ Colonnade — Attraction in San Antonio

Absolutely terrible customer service. Be forewarned, their phone line has no one to answer it if you have any issues with billing or cancelation of services. Triple read your terms because they do a bs auto-renewal system that can require up to three months notice before cancelation. Customer service provides no exceptions and will not work with you. You cannot handle any of this via people who work there in the office. And even via email, their support does not have the power to work with you or make exceptions. So now, even after our business is closing, we are stuck in another 6 month contract for no good reason. Further, their offices have no sound barrier, so be prepared to hear every conversation of your neighbors and if you're by the bathroom, lucky you. Predatory services like this...

Title: Terrible Shared Office Space - Fraudulent Invoicing, Dreadful Service!

Review: This shared office space was a complete disaster from start to finish. The facilities and building were dirty, the service was awful, and they even resorted to fraudulent invoicing. The office was cramped, poorly lit, and had an unpleasant odor. The promised amenities were either nonexistent or barely functional. The staff showed no interest in helping and requests were ignored. To top it off, they billed for services they didn't provide. Save yourself the headache and find a...

Nothing but great things to say about the location and the staff of this Regus office. Besides the clean and stocked kitchen, basic amenities, etc., the staff is what makes the Colonnade location shine. Grace, Donna and Rebecca are amazing, very friendly and helpful. The main reason we have stayed at this location...