The Forum at Lincoln Heights — Attraction in San Antonio

My mother, Frances Swinny, had the privilege of living at The Forum at Lincoln Heights for two years. She has always been an extremely independent woman, therefore she had hesitation about becoming a resident. She was 95 when she entered The Forum in the independent living section. It literally took her about a week to adjust. For the next two years she was healthy, happy, and involved. From the day she arrived, The Forum residents and staff welcomed her with open arms. Her independent apartment was beautifully renovated to meet her needs. It was sparkling clean and ready for her to personalize. While living at The Forum, my mother was involved daily with activities she found interesting and entertaining. My husband and I commented often that it was like living at a beautiful resort where the activities were in abundance. My mother enjoyed sing along, choirs, pianists, drumming, yoga, tai chi, happy hour, (always with entertainment), ladies wine parties, the choices were endless. In addition to all the activities, The Forum has a wonderful chef who prepares delicious meals with a generous selection of choices. The facility is always clean and odorless. Although mother was in independent living she was lovingly watched over not only by staff but by the other residents. There is a real sense of community. From my observation all the residents seem to thrive at The Forum. It is not depressing like many assisted living facilities, quite the opposite. I visited my mother almost daily for the two years she was in residence. I visited at all times during the day and night. I got to know or recognize all the staff, administration, security, and residents. It was hard to move out of The Forum, I will miss seeing people I came to know, enjoy, and respect. My entire family recommends the Forum. For the two years mother was a resident we were truly without concern. I would highly recommend...

If you’re looking for a first-class facility to care for a family member, and a professional, caring and attentive staff is important, then I recommend The Forum at Lincoln Heights.

My mother has lived at The Forum since 2010; first in Independent Living, then Assisted Living and now Skilled Nursing. The facility, food and activities have been consistently excellent and the staff has always been professional, attentive and friendly. The staff’s actions the evening of February 20, 2017 however deserve special recognition and are the most recent example of their dedication to serving residents. A tornado struck that area of San Antonio that Sunday evening at about 10:30 pm. The night staff responded quickly and efficiently, as the entire staff was recalled, to calmly and effectively evacuate resident, many to safe areas within the facility. This task was especially difficult given the large number of older and infirmed residents and the time of night, especially on a weekend. The facility received moderate damage, the weather threat passed, and no residents were harmed. Clean-up and repairs began the next morning.

I visited The Forum on March 6, 2017. Repairs continue but operations have returned to normal. It surprised me to learn that many residents, my mother included, still did not realize the extent of the danger or damage. I conveyed my thanks to Kristi Allen, Director of Community Relations, but words can not adequately express the gratitude my family and I have for the staff. This was, quite simply, another example of the excellence we’ve come to expect from the staff at The Forum at...

After touring and visiting other nursing/rehab facilities we are so pleased we found The Forum at Lincoln Heights. They are top notch. The care my grandfather is receiving has been outstanding. I had to do my research before selecting a facility for him much like everyone else. I compared reviews, ratings, positive comments, concerning comments and negative comments of around 30 facilities. After our tour here we knew this was exactly where he needed to be. He recovered from his first surgery here two months ago. The staff from the aides, nurses, therapists, housekeepers to the administrators and directors were phenomenal. They truly cared about him and did all they could to make his stay a comfortable one. His only complaint the first go round was "they wake me up too early for breakfast, they're always after you to give you a shower and they push you hard in physical therapy"-my response was good they're doing their job. He recently underwent another surgery and decided to try a facility closer to home. BIG MISTAKE..he checked in Friday night and Saturday morning my phone was ringing for me to get him out of there. The phone calls and even during visits it was non stop to get him out of there. I asked where did he want to transfer to he said take me to the place I was before. After his transfer his demeanor and spirit did a 180. He is joking, laughing catching up with the nurses, staff and friends he made there. I am beyond ecstatic he is back at TFaLH and starting to make progress again. I can't recommend this...