Point Loma Sports Club — Attraction in San Diego

I have been a member of this gym off and on since 2009, before it was Point Loma Sports Club and it was called Lava. I used to love this gym so much and unfortunately they have been become greedy and require $300 downpayment, plus $50 yearly fee, ON TOP of their $90-$118 monthly fee. That's right they want $550 just to rejoin this gym after putting on hold due to unforeseen life events ($300 initiation fee, $50 yearly fee, 1st and last month dues).

After being a member for years, it is obvious that they no longer care about their members and are more interested in $$. Gary used to be so compassionate, cared about the members and always made me feel like family. Sadly, this gym has changed since Gary's passing, they no longer care if you have life circumstance where you have to put your membership on hold. Instead, they will cancel you, try to put your account into collections and then overcharge you if you want to rejoin.

To respond to the business's response: I had resigned up after the Covid debacle and came for approx 1-2 months before I had to leave out of town to tend to family issue. You got paid for a whole month as you took my fees but, then I had to put my membership on hold, I was out of town for several months with a family member in the hospital and eventually passing away. Additionally during this time, I lost my job, this was communicated to your business. On top of you getting a full month dues even when I could not attend, you also got last months dues paid upfront. So your response it not entirely accurate.

Regardless of your inaccurate claims, your gym attempting to charge me over $550 to rejoin without explaining your inaccurate and uninformed perspective regarding your concern with "5 months of dues" is irresponsible and lacking compassion for...

I'm so saddened to share this review but felt it might protect someone.

I had been a member for months, going 5 or 6 days a week. For some reason, management insisted on installing a large wooden sauna right in the middle of the locker room. There was no space for it, but all of a sudden there was a big wooden sauna with all of the benches facing the changing area. Not just facing, but literally 2 foot away. It was like a front row seat to everyone changing. Why would they put members in this situation? In any case, I - like most members - ignored the compromise of the locker room until one day I looked up and there was a guy in the window, filming me as I emerged from the shower and started changing.

When I reported it, I was not taken seriously. The GM blew me off. He was rude, inappropriate, and refused to connect me with the owner (who is usually on site). Never once did anyone ask fore details (who/when/where). It was suggested that the sauna person was checking their email. I have a BA in photojournalism... I know what it looks like when people are filming. The Club also suggested that it would be unfortunate if the person was merely checking Facebook, etc. and being wrongfully accused. Again, they were speculating on a situation they never investigated, trying to cover their ass. Blame the victim.

What's really sad about this whole situation is the club always espouses positive vibes/karma in all of their messaging, but became combative and leaderless when called to act. In all their messaging, they keep implying that I might be wrong.

Why would anyone pay for...

I have been a member at Point Loma Sports Club for about 6 months now and I am so glad I made the choice to join. It is the most clean, spacious, and well equip gym I have belonged to and offers a great selection and variety of classes. Everyone that I encounter at the front desk and all of the trainer are always kind, friendly, and helpful.

I love how they provide both wet and dry towels. A nice plus. Also, the bathrooms/locker rooms are always sparkling clean! There is tons of nice and new equipment and it never feels too crowded.

The early morning (5:15am!) Body Pump and Kickboxing with Nacho are great! He is really an awesome instructor. It's tough to find classes that early so that is really nice.

I have also been doing personal training with Brittany for the last two months. She is Amazing. Great trainer, motivator, and really helping me to work to achieve my personal fitness goals. I continue to receive complements as I continue to progress with her. I can't say enough good things about Brittany!

I LOVE the stretching room - great machines and quiet space for stretching before and after working out. Also, it's nice to have the giant "machine" room separate from the giant multi-function room with the TRX, ropes, medicine balls, turf and tires. You can literally doing almost anything here. I still need to try the spin classes - that is...