Regen Massage — Attraction in San Diego

I had an appointment at Regen last night. I was physically assaulted by my massage therapist Miya (not sure if the spelling is correct). The assault was in two parts.

First, she was so aggressive on my entire body. This was supposed to be a medium level massage. I asked her to go lighter, she laughed. I told her it hurt, she laughed. I winced in pain, she laughed. I said stop, she laughed. It became apparent that she is not fluent in English. However, I do think that there are basic words you need to know to communicate with your clients or, at least respond to their physical indications that you are causing them pain. I was thinking to myself, wow at least I am not a hostage - even though she wouldn’t let me go when I told her that I wanted to be done.

It got worse from there. She turned the lights on in the room, jumped on top of me, poured who knows how much oil on my body, pulled my underwear down, and pulled my butt cheeks apart. I was astounded, and told her that’s it. I physically started getting up and it was only at that point that she left the room to go get her phone so that she could use Google translate. I told her I was done and she responded that my time was not up. I said that’s fine.

I got dressed and went out to the receptionist. The receptionist was able to give me a discount and charge me for a 60 minute massage instead of the 90 minute massage that I had initially booked. She told me that she would reach out to the owner and that they would be in touch with me.

Today, I did not hear back, so I called to speak with the receptionist. The receptionist informed me that they would give me a refund, but the owner would not speak with me directly. She also informed me that the receptionist last night did not convey the issue to the owner. You would think the owner (Doug Campanella, according to Google) would want to correct a wrong but he has made the situation worse.

It is so insane that I went to a massage to relax and left with a shoulder injury that I did not have before my massage appointment (I could not move my shoulder when I woke up this morning) and being assaulted by a massage therapist, who laughed when I was in pain.

I have been fortunate enough to have had many massages over the years, and this was by far so different from anything I’ve ever experienced. It was so incredibly unprofessional and left physical and emotional damage.

Needless to say, I absolutely do not...

I have been going to this place for a while. More than 10 times now and the one time I really needed someone with experience to help me was a disaster. A few days ago this was my experience:

The female masseuse was not good at her job. I had an issue going on with me with my neck feeling tight and hurting because I think I pulled a muscle. When booking the appointment I stated this fact in the notes. When I showed up for my appointment I told the front desk. I told the masseuse this as well before she started and she completely ignored what I told her and was laughing when she used excessive force on the areas that were hurting. During the entire massage she was so rough and continued to laugh that at one point I had to stop her. Someone's pain isn't a joking matter. Also I'm not sure who's idea it is to massage someone with sheets over there skin. That hurts!!! Can't think of why someone would think this is a good idea. You are dry rubbing my skin off lol. So again had to stop her. I did not enjoy the massage and may not ever come back here. If I do come back, I hope to god this women isn't helping me at all. I do NOT want her assistance again!...

WORST MASSAGE OF MY LIFE.

Update: Today I had the worst pain ever. Massages are supposed to be relaxing but this actually hurts. A lot. It’s even scary because of how close to my spine it’s hurting. Literal pain from even sitting. PLEASE BE CAREFUL . I called the place to let them know how uncomfortable and painful it was and they let me know only one man works theee. If you go please do not book with that man. I’m in physical pain from how bad the massage was.

It was a last minute massage and I found this place. I got a male masseuse which wasn’t an issue at first. I’ve been massages by two other men before but this was the most trash massage I’ve ever gotten. For one he was hurting me. Not respecting my boundaries. I felt like I was getting rug burn because he was giving me dry “massages” with a blanket over me. His hands were so rough. CRACKED. Don’t waste your money. WORST MASSAGE EVER. I’m still in pain. My back/ neck feels hot from how intense he was rubbing the...