Chase Bank — Attraction in San Francisco

Deposited a large sum of money to an account, but teller used a counter machine that appeared to eat/stick to bills and not count amount properly. They went and used another count machine, it was out of my view, so I couldn't verify the amount they reported back to me which was under by a lot. Had to manually count, but I didn't ask if their machines ate my bills or not so it came up short. Ended up leaving and depositing what was tallied, but I came in with a set amount to deposit ended up short because I believe their machines couldn't separate the bills properly. I'm sure the teller now has a load of cash unaccounted for and can easily...

Worst customer service ever. I called to see if I could drop in at 4pm (they close at 5pm) and the person on the phone said I couldn't do a walk I. Because they're closing soon and it would take 45 min to open the account. I said it's 4 don't you close at 5pm. I was just a few minutes away. He then said I'll call you back to and was going to check if there was an available banker to assist but he didn't take my phone number and he hung up. Loser. I'll never go to this branch. I walked into the one on Noriega and 19th ave and the were busy but still helped us out. That's great customer service vs the one in stonestown. Maybe stone is...

In the past, our relationship manager was Henry, and our VP was Gino, who provided excellent service even during a slow market. We were invited to the JP Morgan suite in Chase Center to cheer for the Worriers, those happy days were gone.

When I visited the bank today to obtain a business card from the new relationship manager, I found that the bank was mostly empty, and the employees were unhelpful. even though there's no guests inside the bank, not a single staff want to ask me what I want just look at me from their chairs.

And after they learned what I want, they still sit on their chairs with very cold look like they waste a...