Deseret Industries Thrift Store & Donation Center — Attraction in Sandy

My parents used to take me here when I was younger and one of the employees yelled at me harshly for dropping something after I realized I had lost my mom. Bear in mind I was probably 5 around this time. It scarred me and I refused to go back until maybe middle school ages. For a while, the DI was spectacular, with reasonable prices, and lots of cool donations. However, in recent years it has been disappointing. After thrifting became somewhat trendier, the DI exploited this and raised their prices significantly. Some of their customers come here because they cannot afford anything more, but after the prices were hiked up, it probably wasn’t as affordable for the people in need. I am understanding of inflation, but I guarantee that a second hand t-shirt marked $6 isn’t worth that much. Anyways, on my most recent visit to the DI I was browsing a rack, when behind me, an employee bumped into me. I quickly turned to apologize, but she just kept walking. I then assumed perhaps it was an accident, but the aisle was wide open and she had hit me on purpose. Not to mention, every time I purchase something, all the cashiers seem to, as another Google comment put it, “have no sense of urgency“. You can find them slowly scanning items, with no customer service or interaction, while the lines lengthen. I understand that the DI is training these employees so they can further their careers, but it comes to a point where these people are hurting the establishment. The only reason I won’t give the DI one star is because they do have some cool items, but that is not enough considering they’re all donations. However, the establishment itself needs to reconsider their prices, and employees before they can become a...

I when today Saturday 6/30/2018 and I found a great painting and I soon I when to the resgister a Woman name Sherry told me and my husband in front of my 5 years old complained the the price of it the paiting was $4 dollars she said it was too pretty for that prices called the manager asked again how much it will be seen she think is to cheap! He came in and put the price of $8 dollars and I didn’t say anything seen my child was with me and I’m a well diplomatic behave women I didn’t want to make a scene for a few bucks in from old my child I then persuade to keep moving then she saw a wood basket she saw it for $1.50 dollars she than persuade to asked the man ages to bring the price up !to $2.00 I thing refuse again! When I left I felt sooo bad seen I felt discriminated maybe because I’m Hispanic (born in USA!) my husband is Hispanic and my son too they were both the cashier (Sherry) and the manager white American I’m feel sad of these poor treatment I hear it once from a local Hispanic as well th se NEED TO STOP I KNOW THESE PEOPLE ARE MORMONS IM SO SAD BY THESE ! My child so these behavior he saw me talking upset at loud eh my husband seen I feel discriminated I’m done going to you or even...

This is an excellent Deseret and more fun than any thrift store than any I have been in in OR, WA, ID, MT, MO, or CA. The employees are nice and extremely helpful. Large and well stocked (late June 2014), clean and fairly priced IMHO. Lots of "guy" stuff, electronics and shopping carts. Note that I am just trying to give credit where it is well earned. UPDATE While the selection of merchandise is wonderful, the prices affixed are getting a bit unreasonable. And I see some customers are always asking for price reductions and it often works. How does Deseret think this makes anyone who pays full price feel? Finally, SOME of the employees are incredible rude, not with their words but rather with their actions. Many will chat with fellow employees while blocking the isle, cut you off as you walk across the store floor, park a stocking cart in the middle of the isle and walk away and generally make the entire visit a test of anger management.There are of course some very nice employees but overall...not so much. I am no longer sure if all the rudeness is worth the occasional good deal. Its a true quandary and very sad. I hope management will offer some pointers to the employees. Thanks and...