I hate to write this because I LOVE this store! I went into the Sioux Falls store last week and had the worst experience I have ever had in a store. Literally. I wanted to try on an item that I have been eyeing for a few weeks now. Let me be honest, I went in 30 minutes before the store closed. I didn't think it would be much of an issue since I knew what I wanted and just wanted to try it on quickly. One of the workers was sweet and told me that the store would be closing soon, which I thanked her and went about my shopping. As I started to walk around, I started to be watched and then followed so one of the workers could fix the hangers behind me (which could have been done at the close of the store). As one of the workers, was cleaning. The other worker was sitting on the counter in the cash area and was reading an article to the worker that was cleaning. No one asked to help me at all, so I went back to the fitting rooms to try on my items. The worker that had been siting on the counter came to the back and was extremely rude to me and told me "the next time, you want to try on things let someone know." I told her that I use to work at Mint + Basil. My friend who I was with and was still looking at things, heard the worker tell the other worker, "the girl trying on clothes use to work here, so apparently that means she can do whatever she wants." At the point, I made the decision to leave without buying anything. As I was starting to leave, I told the worker that I don't think it's very professional to be talking about customers while they are in the store and she told me "well we are closing in 15 minutes anyways, so you can leave." Like I said in the beginning, I absolutely LOVE this boutique, but after this experience I won't be a...
Read moreWow wow wow. Hands down without a doubt the single most memorable part of our Sioux Falls weekend. This is one of the most beautifully curated & inspired shops that I’ve visited in quite some time. There is a very clear and strong emphasis on product quality and extraordinary service. The shop girls went out of their way to create and provide a lovely shopping experience. The three of us gals (ages 11,16, & 32) each found items we couldn’t live without. Truly a special special gem of a shop. 10 out of 10 recommend putting Mint + Basil at the very top of your Sioux Falls itinerary. We can’t wait to come back to shop with the...
Read moreMy mom, sister and I were recently shopping in Mint and Basil. They have absolutely adorable clothing and gifts. I find something every time I stop in. But the BEST thing about Mint and Basil is the store manager (I think her name is Kaylee). She helped us find super fun wine glasses for a gift and went out of her way to make our shopping experience so fun (and profitable for Mint and Basil :). The customer experience she provided was above and beyond. We'll be back again (and...
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