Macy's — Attraction in South Portland

Went looking for a swimsuit for my daughter. We had been to 7 or 8 stores before going to Macy's. We had seen one online and it showed as being "in stock" so we drove over from Hannaford. Of course the computer was wrong and the swimsuit was not in stock. It happens. We continued to go through the remnants of swimsuits for another 30 minutes or so and she found a top that she liked. We began searching for the missing bottom to the swimsuit looking for the pattern and getting excited when we found it only to be disappointed because we found a 2xl, a 2xl, a 3xl, an xl, a 3xl and on and on like that through every rack. Seriously, anyone who separates the top and bottom of a swimsuit so they can have a 3xl top and a small or extra small bottom needs to be tasered, tagged with a tracker and made to pair up all of the mismatched sizes correctly and organize the entire clothing department. I'm kidding of course. It was just a frustrating search that was caused by another person's inconsideration. After finding the match we trekked across the store to the fitting room to verify that it fit. Success! It fit. We found the nearest cash register, paid for the swimsuit and we out the exit to the sweltering heat of the outside. We excited on the wrong side of the building. Back inside we went and retraced our steps to find our exit. Cleverly we took a shortcut, but it went through the cloud of perfume from the makeup department. We quickened our steps fearing that staying too long in the toxic cloud would do more than burn our lungs and make our eyes water. We walked faster and faster until there ahead we saw our exit... freedom was within our reach. We zigged and we zagged through stands of clothing racks and displays and mannequins and then finally out the door. Thank you. ~...

DO NOT BUY A MATTRESS AT MACY'S -- THEY WILL RIP YOU OFF!!! My wife and I bought a very high end queen size Sterns and Foster Mattress Hotel Quality extremely firm which cost well over $4000. with what we believed to be a wonderful guarantee --or so we thought!

We are thin people who have back problems so we decided the pay the extremely high price to get a great mattress---Just after TWO YEARS the mattress actually has two ruts where we both had slept (even though we flipped it around many times) and the firmness has broken down and is useless--JUST AFTER TWO YEARS! Macy sent a "mattress inspector" who failed to show up twice and after complaining to Macy..

Several calls later finally the "mattress inspector" arrived. Imagine if you will a beaten up car with New Jersey plates pulls up to your door and a 5 ft unshaven male, dressed in dirty sweat pants/shirt and smelling from cigarettes and sweat!! Saying he wants to inspect the mattress..after a few calls to check his identity (yes, your right he had no identification). When we checked his ID with the mattress inspection company this smelly person went to our bed room and took out a long red woolen piece of yarn tied two two heavy lead sinkers. He placed the yarn across our bed and said since the yarn being pulled down on both side by the sinkers the yarn was pulled into a straight line--the "inspector" said since the yarn did not reflect any ruts he was denying our claim! This yarn test was ridiculous ..when I contacted Macy about this idiotic test they said they will stick by the "inspectors" report!! AVOID MACY...

Friday August 23, 2024 went to pick up eyeglasses we forget at Macy's store with my family then started doing grocery shopping for my kids before school start very exciting moment. We purchased the clothes we did not want Macy's bag then the security calls the cashier while we still there did, he paid? Cashier responded back yes but he doesn't want bag!! Went downstairs while exit the building at the door, this woman who works upstairs and was around us all the time as we doing shopping was with security, she acts like she's not watching us then security approaches at the door asking if I paid! I felt very comfortable I been going shopping more then 18 years and never been accused from stealing at the store. I gave him my two purchased receipt went upstairs talked to the cashier and she was shocked then talked to the manager at the store from his office did incident report received phone call from the manager next day but nothing have been follow-up with the accusations. I love Macy's but I feel uncomfortable to shop in Macy's because bad employee who watch me all the time around the store, I know some of the employees there been there so long and knows how to do work super nice, friendly and kindness not all employees never see the women and she was very rude the whole time we were there she was working kids’ section. I was very upsets after accusing that I store clothes which I paid with Macy's credit card the paid again with my debit card to avoid the interest fees. I pray for the employee who have assumption on my personality!! “You can't judge a book...