My first time staying here as a guest. The main guest check in location is on one side of the street with regular rooms and across the street are rooms that is a penthouse. Since I was a gold elite member, I was given a complimentary upgrade which was nice of them. The exterior design seems to be homey feel like designs from the 1960s or 1970s feel. (I could be wrong on this) I was given a map on how I can find my room and it also has information on nearby restaurants and how to contact guest services. I found this to be most helpful and really like it especially if it's someone who is new to the area.. After I checked in, I drove across the street to my room and I'm pretty disappointed that their parking spaces are narrow. You can only let one car driving one way which is unfortunate. My room was located upstairs behind the building. The stairs were narrow to walk up and it does have creaking sounds, just a tad bit. I went in to my room and toured around. The downstairs room seems cozy except the bathroom is pretty small and so was the little hallway. I went upstairs where it has a second bed and bathroom with a standing shower which seems to be modern and updated. Not sure if they renovated but the sink was located outside of the bathroom which created more open space. That is something I like. The one thing I'm icky is the toilet's flushing mechanism for both toilets which seems like it's going to break but it's not. Another thing is that the AC has some awkward air smell coming in. Sometimes it feels like something is burning and other times I smelled fried foods. Sometimes I don't smell those things at all. The buildings in this location is rather old even after I went to my room. Overall, the room is decent for the cost per night. Customer service was fine but I wouldn't say it was the best. Location was convenient to travel to the office but inconvenient to get to my room as their property is split into two areas across the street from each other. In addition to the location, there were a bit of shrubs/bushes and bugs outside of the building which is very annoying since I easily get bug bites. If you're looking for a good deal for your night stay, this hotel would be a choice for you if you doing mind everything else.