Play Street Museum - Sunset Valley — Attraction in Sunset Valley

We visited the Play Street Museum this morning! The woman working behind the desk seemed like she didn't want to be there. We didn't get a greeting, a "welcome," "good morning," or anything. Instead she just said "name?" barely looking up from her paperwork. Being in customer service myself, I find this a bit rude. It was our very first time in, so I wasn't sure if we needed to sign in, check in on the tablet or just walk right in. The museum toys and play areas are best for 2-3 year olds. My 4 and 6 year old had fun, but they were clearly two of the older ones there of about 15 other kids. It's great that they have add-ons if you want to pay extra for slime, canvas painting or pottery painting. One suggestion I would say is to add a "discard" or "yuck" bucket that toys can be put into that need cleaning right away. Maybe there was one, but nothing was clearly labeled. Staff could let all parents know where it is when checking in. I saw a toddler putting toys in his mouth and his mom put them right back into the basket, without wiping them, with everything else for the next kid to play with. Not the museums fault, but that's definitely how germs are spread. It was nice that the kids also got to choose a snack on the way out. Again, the same women didn't say anything when I handed her the snack tokens. She expected me to know what snacks we could choose from and where the drinks were without saying anything. I think if you're more open to new customers and talk to them, they're more...

I took my daughter here twice. (I was skeptical because they claim to be clean but how clean can it really be if shoes are mandatory inside unlike other play places where they must be removed).

So I took my 4 year old on a hot day to get out and have fun indoors. We went at the 2:30 play time on a Saturday and again on the following Monday. Both times the bathrooms were stinky and didn’t have soap in one of the bathrooms. The trash by the front desk was full and there were crumbs and paper trash on the floor by the craft area. I find this odd since they claim to clean up in between each play time reservation. There’s definitely no sanitation protocols in practice. What they actually do it just reorganize the toys before the next play session. They don’t sweep, vacuum, mop or wipe down toys in between play sessions. After touching the toys and viewing the play area is looks unclean!!! I always washed our hands before leaving (in the one bathroom with soap). Well two days later she came down with strep. Yup!! They don’t clean at all or take any precautions. We go to little land in Buda from time to time and the experience there is much better and actually clean! Highly disappointed here but that’s definitely what I expected from a place like this. Little land is much better don’t waste...

This review is written after two visits to the museum on a regular day and one birthday party extravaganza!

Every time I’ve been here, it’s been neat and clean and orderly. Workers were mostly out of the way and just there to help facilitate any extra fun kids may want to partake in!

For various reasons (the main one being COVID), my daughter’s 5th birthday was the first “friend” birthday party she’s ever had. This meant a LOT of classmates and friends and… well… more people than I want to clean my home for.

I chose PSM’s most affordable “DIY” option in which I purchased everything on my own, but upon arrival there were two employees ready to help me put out any decorations, set up food, cake, etc.

The kids came, they partied, we sang, ate cake, all in an hour and a half and then it was time for everyone to skidaddle and again, the two party assistants helped get everyone out the building as they packed up any extra supplies and cleaned up the party. It was great.

I HIGHLY recommend PSM if you can afford a party package, as the kids were highly entertained, parents got to chit chat amongst each other because Play Street as a chill vibe and not a “my child is going to break their arm on a trampoline” vibe, and because it was such a low stress/easy...