The Organic Color Salon — Local services in Sunset Valley

I scheduled an appointment on a day and time that was already inconvenient for me, as the stylist said she had no other availability. I rearranged my entire day around this appointment and had to get an Uber because I didn’t have a vehicle at that time of day. I even lost sleep to make it there in the morning. However, when I arrived, the address led me to the wrong location. She seemed to be impatient when I called her to try to find the location, and then I was locked out when I arrived onsite for a while because nobody was there to open the door. There were also no instructions on how to find the room. To make matters worse, the stylist, Nora, had double-booked me and had someone else in the chair when I arrived at the time she told me to. The girl’s hair was long and soaking wet, and she said it would only take 10 minutes. Does she really expect me to believe that? I don’t appreciate people deliberately wasting my time! I know from experience it takes at least 20 minutes to blow dry and style long hair and she had not even begun cutting. I had other things on my schedule for the day already, so I could not afford to wait for another client. That is why I made an APPOINTMENT. She offered no discount or consolation for the inconvenience. Overall, the experience was disorganized and unprofessional....

Groupon Customers don’t fall for the discounted price !!! Groupon customers are not treated well at this saloon. The owner firstly asked me to return the voucher and pay her directly. In addition mentioned it’s going to be an extra charge for longer hair. She also mentioned she had only 30 mins to work on my hair since she had another customer after me. When I reached the venue she was still working on her previous customer and then she said she could give me only 15 mins since there was another customer on schedule. I was ready to reschedule for the day but she said she has no slots. She said she can only wash and cut my hair and cannot blow dry. I agreed to it because I had an event that evening so just wanted to get it done. She didn’t ask me what type of style I wanted just kept cutting and got done like I was a burden! Honestly I have never seen a saloon treat a customer like this. One of the worst experiences I’ve had till date. I don’t understand why do they promote themselves on Groupon if they have made up their mind to not respect and value Groupon customers. Just because we buy vouchers on Groupon does not mean we can be...

I started going to The Organic Color Salon about 2 years ago, and am so happy to have found this perfect place so close to me in South Austin!

I love the cut, color , and styling I get from Nora! I hope she never leaves the area.

Non-organic color can make me feel sick for days (headache and fatigue), so I had to find an organic salon. Nora only uses organic products and the results are fantastic! She is very experienced at what she does.

I go to her for color and cut. She styled my hair for an event last year and I was extremely happy with the results!

Nora is a tireless one-woman show at her salon. And she’s been very flexible to fit me in for...