SoBol Rochester — Attraction in Town of Henrietta

The açaí bowl I ordered was absolutely delicious. The reason for my negative review, which I don’t make lightly, is the fact that as my bowl was being made, the two workers behind the counter were very loudly and openly making fun of my name, how they had no idea how to spell it, and didn’t care to know, and continued this conversation directly in front of me as if I was not there, standing directly at the pick up counter facing them as they had this conversation. I would have been happy to spell my name for an employee or tell them how to pronounce it, but I felt really uncomfortable just standing there while this conversation unfolded in front of me. I am disappointed that I will likely never return due to feeling made fun of, because the bowl was...

I’ve been here twice. First time was a great experience. I ordered a pitaya smoothie bowl and asked for the banana to be left out. the girl at the counter let me substitute it for mango as i honestly am disgusted by banana (i don’t have an allergy just really don’t like it). The second time i went i again asked for the banana to be left out but this time the girl told me there was nothing she could do about it unless i had an allergy so i just ordered it anyway because she said i could barley taste it. Wrong. It was definitely nasty af. literally the first flavor in my mouth was banana and i paid 13$. Go to refresh instead if you have literally any preferences as they are more accommodating with their smoothie bowls...

I was so excited to see SoBol in Henrietta, because I love acai bowls! I ordered the classic acai bowl without coconut and banana toppings. I simply do not like coconut or bananas. I couldn't wait to try it! First bite tasted like bananas. I thought maybe the some of the strawberries had touched or been sitting close to the bananas. Second bite, same thing. All I could taste was bananas. Sadly, the entire bowl tasted like bananas. There was no mix of flavors from the acai, strawberries, blueberries and granola. It all tasted like banana. The entire bowl. Later, I looked up how Sobol makes their acai. I expected a blend, not 100% acai. It's a blend of acai, strawberries and bananas. So disappointed! Won't...