Blaze Pizza — Restaurant in Town of Henrietta

It would be great if they actually answered their phones or got back to people who have had not so good experiences. I spent $44.25 here on 02/21 at around 8:07pm. It was a pickup order because my husband & I wanted to try their pizza for the first time as I had saw someone post about it online and said how good it was. He drove about 35 minutes away to pick up our food. We got a 11 inch pizza with a side salad that was supposed to have dressing on the side and Parmesan on the side.. there was no dressing at all and the Parmesan was not on the side it was in the salad. The 11 inch pizza was burnt all around the crust and had even burns on some of the cheese. We also ordered two of the build your own half 11 inch pizza where you pick a side. One of the ones I ordered was okay but the other one we ordered was disgusting, so bad that I ended up not even eating it and giving it to my husband. He ate it and said that he was only eating it because of how much we paid for it because he didn’t want it to go to waste. He’s a pizza lover and that says a lot coming from him. Then the two sides we picked were cheesy pesto bread & cinnamon bread. It’s important to note that I requested with every single thing we ordered that they changed their gloves. In my box of cinnamon bread, there was a piece of basil underneath the bread as well as sauce and pesto. So clearly someone had spilled it or whatever and didn’t bother to change their gloves let alone give me a clean to go container that the bread was put into. The only good things we had were the cheesy pesto bread & the salad was good even though I had to add in my own dressing because there was none. The one half of pizza was also okay but other than that everything else we ordered was not good and was burnt, missing items, etc. Definitely was NOT a good experience trying Blaze pizza for the first time and definitely was not worth driving 35 minutes for. My husband said they also weren’t very packed that night with people so they can’t blame how my food turned out on that. I already submitted a form online and am still waiting for someone to get back to me, it is a weekend so doesn’t surprise me that I’m still waiting but makes me even more mad and disappointed that when calling them all of the times I’ve tried I can’t get through to anyone. And sorry not sorry but we weren’t driving 35 minutes all the way back to Blaze that night when it was already late when my husband had gotten home, it was around 9pm. Really hope they make things right and get in touch with me because I’d love to talk to someone to find out why my experience was this way and why my food...

I am in town for a short visit and I wanted a decent but quick lunch option. I had heard about blaze pizza. I was intrigued and wanted to give them a try. My friend and I went in, and I said this was my first time being here. They quickly explained how the ordering took place. I was very impressed by the selection. From the crust to the sauce to the cheeses, and then the amazing amount of toppings that you could put on your pizza. The employees were very personable. They looked you in the eye, answered all questions and they also smiled. That was pleasantly refreshing. My friend ordered the meat lover special with pepperoni, red onion an somw sausage and I ordered the two topping special of mushrooms and banana peppers. I also had the regular sauce and added a bit of sea salt and oregano. After we paid, we proceeded to fill our glasses with our drinks, dr pepper and lemonade, and wait for our order to be ready. The saving areas wide open. Nothing to write home about but comfortable and clean. When our pizzas were ready, they were hot and tasted amazing. There was the perfect amount of cheese. I took half of my pizza home and my friend took a couple of pieces home. They had extra sides on the side. Such as garlic powder, Parmesan cheese, saracha, and oregano. I would definitely go back and think it will be fun Trying different combinations of toppings and sauces. There were several people eating in the restaurant before during an after we left. Several drivers came into pick up orders from an easily accessible pick up stand. Again, everything was fresh, and the service was fast, and the employees were...

The customization available for pizza sauces and toppings are very reminiscent of the layout for options like you would find at a chipotle. When you start your order, you can advise on the sauce, toppings, and other fixings. In my case, I made a pizza with a creamy white sauce. I added mozzarella, goat cheese, ricotta cheese, sausage, bacon, chorizo, red onions, and garlic. That's a mouthful but trust me it was very delicious. The crust was crunchy and thin with a little bit of extra crunch at the very edge. Not burnt, just more toasted, which I loved. The staff was very friendly and walked me through the entire process. It didn't take much time for the pizza; approximately 7 minutes if I'm not mistaken. Two people can share a pie but I can easily see someone devouring a pizza on their own. Either way, you have the option for dining in or take out. I did also notice a section where they had 'to go' orders ready, so that seems to be an option as well. In this instance, I dined in and also drank the blood orange lemonade, which was very delicious. The blackberry basil juice was good, but not as good as the lemonade. For those unsure of options or being that there are so many to choose from, they do have some preset favorites on the menu above. A good choice to review if in case you are overwhelmed with...