Studio Burke DC — Attraction in Washington

I ordered a hand produced walking stick in September of 2024 for just shy of 180 dollars. Over six months now and it has yet to be delivered. I have tried calling and get no answer. I have tried emailing for updates and haven’t received a response since December. The last reply I received (in December) indicated the walking stick had arrived from the UK and would be delivered soon. Then radio silence. I’ve been exceptionally patient. My advice to shoppers is don’t risk doing business with...

Ordered a product back in August and still have not received it. That part I can understand with the way the world is right now, but there is zero communication from the store. After repeated attempts to call and email with sparse results finally got ghosted for about a month. Had to cancel my purchase with my credit card company to get...

Susan provided excellent customer service and her communication to keep me updated on the status of my order far exceeded my expectations. The product I ordered was just as I had seen it on their website and it arrived on the promised date beautifully wrapped. Thank you Susan! I will definitely be ordering from Studio...