I found myself seated at the round robin bar during a protest outside. I needed to unwind after an unusally intimate historical tour of the White House. So I decided to try the infamous mint julep and on whim, the escargot. (Neither of which I had tried in my life.) The mint julep was as freshly crushed mint leaves as possible and just as freshly refreshingly boozy - something welcome as the protests increased in intensity outside. The view of the street from the large windows of the bar was clear yet comforting, as if the history of the place would project me from any current history unfolding. ..I awaited the arrival of the escargot by happily chewing on freshly buttered French bread. A charming waiter arrived with an oven warmer brown skillet with special dimples filled with the pump escargots nestled safely in melted butter. The soft and only slightly chewy texture of the snails was perfect! Although I was not amused by menu prices, the invisible yet attentive charming bartenders and waitstaff alike made me feel incredibly special. A perfect gastronomical ending to a perfect tour of the White House. Thank you Round Robin bar for an...
Read moreThe bartenders here completely and brazenly ignored our entire party for literal hours at a time while serving hundreds of other guests in the meantime, including those who came and left during the time we were there. I’m not exaggerating, like they straight up IGNORED multiple polite attempts from us to ask for service as they walked right by us and willingly helped new guests who came in (some older, some crankier—go figure, guess they think they know where their ancient bread is buttered!). We were a group of 4 subdued, pleasant people hoping to order maybe one cocktail each an hour. Maybe the easiest group to wait on imaginable. You would have thought we personally spit on these servers graves despite never meeting them before.
Just absolutely unforgivably terrible service. I virtually always take a line worker’s side but this time they lost me. Really bad stain on the IHG brand. Maybe it’s management not staffing them well enough but there’s clearly problems somewhere...
Read moreTiny bar right across the street from the White House. You also must be WHITE to get service. I stood at the bar for over 10 minutes waving my wallet around and didn't get a single contact from a bartender. Meanwhile, I watched 7 white guys walk up, order, and be served while I was at the bar. My wife (she's white) had a waiter stop and tell her that she needed to order at the bar, and when she said that I had been standing at the bar for over ten minutes without being served, they took her order at the table. Don't go unless you take a white friend to order for you. I won't be back.
Tim, however, was awesome. Thank you for the great service Tim! Please bring your colleagues up to...
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