Hagen Park — Attraction in Wilton Manors

I had an event on 8/2 and paid for an additional hour rental at Island City Park Preserve. I was told clearly by staff that if I was out by 7pm, I would get my $75 back. I made sure to meet that requirement, but when it came time to get the refund, I was met with nothing but attitude and confusion.

Steven (or Steve), the Assistant Director from Hagan Park, was incredibly unprofessional. Instead of helping resolve the issue, he pulled out a vague contract that said nothing about the refund policy. He was rude, dismissive, and completely unwilling to assist.

The staff onsite were also unhelpful and poorly trained—some even gave me conflicting information. It felt like no one knew what they were doing, and no one was interested in making the experience smooth or enjoyable.

Between the disorganized management, the lack of clear communication, and the hassle of dealing with staff who don’t follow through on what they say, I would strongly discourage anyone from booking an event here. It’s not worth the stress or the...

Medium sized neighborhood park with lots to offer. The parking lot is shared with the police station so it's always quite safe. Well maintained and there is a resource center that has specific park events info as well as neighborhood clubs and events. There are several, nice tennis courts and you can even sign up for lessons if you'd like to improve your game. I'm sure I missed a lot of the other things that make this park so special, so I would absolutely say drop by and get to know Hagen Park ! One thing I forgot to mention : During the summer months, once a month they host a huge flea market. Double wide spaces are extremely affordable and the variety of items you can find there are...

The city designated it a "park" but it is more of a tennis center with a small kid's playground. If it were a park, it would have wide open grassy spaces with lots of trees, not 90% of the area as asphalt. If the city officials could allocate resources to build a park with grass, trees and a walking trail, even a quarter of the area of the parking lot, it would be a great place for picnics, sporting events (other than tennis), outdoor music venue and other park amenities usually found in parks. Still, the tennis courts are decent and the kid's playground is a...