Mix Menswear — Local services in Wilton Manors

I like this store, and they have many interesting and unusual pieces of clothing. Not inexpensive, but uncommon lines which is nice. What was most unfortunate is I live here locally, have for some time, and have been here a number of times. During the last visit, I was very specific with the owner that I was unsure about one piece and asked if I could take it home, not remove any labels and return the next day with the physical receipt and return it, if I did not feel I was 100% sure about it. He allowed it. I made certain there would be no problems if I had the receipt which I did. I returned the next day and complied with exactly what I had requested. The store has a policy and this was not verbalized to me, and without obvious signage, of no returns, only store credits. You can imagine my surprise at what appeared not honest or at least straightforward or genuine. The owner stated the policy is on the receipt however if one asks for a return that ought to be honored and rarely would anyone I know look at small print policy on a receipt after having a verbal agreement with the owner. He became aggressive and impolite and stated he would, but at that point, I did not want to have a negative interchange since I live here and declined. All i wanted was to be treated fairly and that was not the case. My suggestion to anyone who reads this is to be well aware of this policy and from my own experience, no matter what one is told, or whatever arrangement you believe you may have, to know the policy is "no returns". Most unfortunate that I had an unnecessary and extremely unpleasant interaction with no reason to occur in a store selling...

I really like the selection they have. Every visit to Wilton Manors, I end up shopping here. Just updating my review of Mix from 2 years ago. I purchased a bathing suit and really liked the style and color but unfortunately after wearing it one time I noticed the stitching had started to come out in a couple of spots. I took the bathing suit back and showed the owner, instead of taking the high road and saying the store policy was an exchange or store credit, I was accused of sitting on cement or I picked a suit too small ( medium, which is normally 32-34, I'm a 32) and "this had never happened before remark". You replaced the bathing suit but made it very uncomfortable for me. You're staff are great and pleasant to deal with but unfortunately you are not and have...

I have been buying this store for several years now and the idea of ​​going to a store is that the people who sell you make you feel good and make you feel that what you are wearing and the clothes you are buying fit the person who is buying me. He answered today and told me that you are a narcissist and he disrespected me. He is rude and a foul-mouthed person. In fact, he told me not to go buy that store anymore when he was there. Who believes that, that a person is going to tell me that if he was the owner? and he told me no but that he didn't want to have me anymore, he threw me at the reception and he is rude, the person who was here today, Friday, December 29, is rude and a jerk. I love the clothes but the service is...