Precise Shooter — Attraction in Woodinville

This has been many months past but it's been bothering me literally every single day since. To appropriately preface, I have been doing buisness with PS for the entire existence, to my knowledge, of their buisness. From buying accessories from their former Bud's gun shop location in green lake to purchasing or transferring EVERY firearm I trust my life with on a daily basis, from their Lynnwood location and continuing to the current location in Woodinville. I went I to purchase a new firearm they did not have in stock but said, on their website could be ordered at $130-$160 above current market price. I have no issue with a local business paying their bills. I paid in full at the time of order. I filed out the appropriate red tape. I waited for it to arrive and weeks later when the distributor stock on PS's website dropped dramatically I called them to make sure my order was placed. They said it had showed up and I should come down to fill out paperwork. So I did that day. I expected to wait the new waiting period and be called on the legal release date. 3 buisness days (5 days) passed the absolute maximum by any measure of days (about a month from paying them) and I called them to check on the status. They told me I had been delayed by the government but that I was released now and that I could come pick it up whenever I want. Apon arrival I checked in then started filling out my info and supplied a necessary certificate to purchase firearms in WA now, unfortunately. During the process, the clerk scolds me for asking a legally necessary question and proceeds to berate me because of his preconceived idea that I paid for the "free" mandated certification. I let him know that it was a free physical copy, that a class I had taken for a different reason, was also in compliance with. When I got to the counter to complete the necessary paperwork, I asked the clerk if the state had said why I was delayed, he said they don't tell them that. I told him that sounds like grounds for a freedom of information act request and to challenge the new law in court. I take infringements directly against me rather personally. He made a funny face at me and I continued with the paper work. On those papers I noticed the state had released my sale 3 days after my purchase date, well before the mandated release. Even after realizing that I had been lied to and the rude experiences during the process, I continued to purchased another +$100 of ammo for my new firearm. Apon getting the firearm home and pulling it out of the torn open "sealed" new package, I noticed an obviously crooked part. At that point the lack of pride in the work they do at PS struck me like a lightning bolt. I was disappointed beyond words. This was not a transfer, this was a firearm I special ordered from them directly at a premium. While the part is not essential to the function, it has cost me more money to replace to achieve a useable firearm. My adult son joined me in this experience and he was taken a back by it. I am not proud of what he witnessed and the sentiment it left him with towards the industry. He's asked me questions like if that's what he should expect if he wants to buy a firearm. It was disheartening to see his disdain with our shared shared frustration. I hate to say this about a local FFL, especially in the current climate, but Precise Shooter has seen the last penny from me that that ever will. I've lost my faith that the buisness is being run appropriately and with the new laws, will not risk another interaction with them. I hope one day they will return to their former glory of being the best gun shop around but I won't be there to see it as I have been burned by them beyond what I'm willing to accept. Thank you...

I’ve had a number of issues with this store, and the owner’s attitude made the experience even worse. He was incredibly standoffish, only giving one-word answers and never offering any clarifications when needed.

It started when I came in to check out a range of pistols. After the counterperson cleared the pistol, I double-checked it myself and dry-fired it several times, making sure to point it at the ground. At this point, it’s safe to assume the pistol was clear. I kept the pistol pointed at the ground, away from myself and anyone else, to ensure no one was in danger. The person helping me was the owner, and he told me not to point it at the floor because I might accidentally shoot myself.

I asked him where I could point it safely, and his response was, "Dry fire it at this wall." The wall he referred to was a thin drywall divider separating the counter from an area where customers were standing. I couldn’t believe it—after confirming that the pistol was clear, the owner told me I could potentially shoot myself if I pointed it at the floor, but he suggested I point it at a wall with people on the other side of it.

It became clear to me that the staff here, including the owner, don’t seem to know basic gun safety principles, despite being in the business of selling firearms.

The second issue was even worse. They didn’t seem to understand the gun laws in Washington state or federally. As a former deputy, a military veteran, and someone who lives between Washington and Ohio, I showed them my military discharge papers because my ID is out of state. The moment they saw these papers, the tone changed drastically. The owner started glaring at me, sizing me up like he thought I was lying. Even though I provided proper documentation, he treated me like a threat rather than a customer.

He told me that I needed a Washington state ID to purchase a firearm, despite the fact that I had bought a gun in Washington just a year ago without an issue. When I asked him if this was a new law, he insisted it had always been that way, even though I knew that wasn’t true. I kindly tried to explain that other states allow out-of-state residents to purchase firearms. To demonstrate, I showed him the laws of Arizona, Utah, and Texas on their state website. I also called another shop to ask if it was a new law that Washington will no longer accept military discharge papers and only accept a Washington ID. The other shop confirmed that this was a new law. Despite this, the owner stubbornly refused to acknowledge the facts. He kept insisting that the law had always been the same, even though it wasn’t.

At that point, he completely shut down and refused to answer any more of my questions. It was clear that he wasn’t just misinformed—he was uninterested in learning the correct information. He no longer cared to help or provide any service, treating me like I was the problem.

This place is not only unprofessional but discriminatory. They don’t understand basic gun safety or the laws they’re supposed to follow. I wouldn’t recommend this shop to anyone, whether you’re a beginner or an experienced gun owner. You’re better off going somewhere where you’ll be treated with respect and given accurate...

I walked into this store with clear intentions: to legally purchase my first firearm in Washington State. I was upfront, honest, and respectful throughout the entire process. I filled out all the paperwork, asked relevant questions, discussed my preferences, and even inquired about recent WA laws to ensure I was doing everything by the book. The woman assisting me was fantastic—courteous, helpful, and professional. I spent nearly an hour there, not including my commute, and was ready to finalize the sale.

While I waited for their ONE form-filling terminal to free up, I asked if I could step outside to vape. The associate helping me said “Sure thing!”—no issues, no warnings, nothing out of the ordinary.

But when I came back inside, I was abruptly stopped by a short, overweight man who had been nothing but hostile the entire time I was there. He spoke to me with open disdain, denied me service, and refused to proceed with the sale—despite the fact that I had been entirely transparent, respectful, and cooperative. He gave no justification, just a smug dismissal. It was clear from the moment he laid eyes on me that he had a problem, though I have no idea what that problem was. Racism? Ego? Insecurity? Power trip? Your guess is as good as mine.

Let me be clear: I broke no store rules. I did not raise my voice. I did not act inappropriately. The associate helping me was moments away from ringing me up. Then this guy swoops in and decides, for reasons that seemed entirely personal, that I shouldn’t be allowed to make a purchase.

This isn’t just bad customer service—it’s an embarrassment to the industry. This store is the textbook definition of unprofessional. Their online “training” program barely meets legal minimum standards and seems more like a shady workaround than any genuine attempt at education. The fact that someone like him is allowed to arbitrarily deny legal purchases based on what appears to be pure bias is deeply troubling.

Frankly, this place deserves to be investigated. If the ATF or any oversight body is looking for examples of how not to run a firearms retailer, start here. They wasted my time, treated me like dirt, and violated the basic principles of professionalism, fairness, and respect.

Avoid this place...