Very mediocre hotel in a fantastic location . Hospitality is non existent . One hour after checking into my room I received a note under door advising I must check-out no later than 11am the following day or else I will be charged . Gracious welcome letter , right ? |I returned last night to hotel at 12:15am after dinner and no hotel employees were in lobby , or entrance . No security personnel and no reception staff . I was alarmed that anyone could walk in after midnight and have access with no hotel staff around . Unacceptable . |This morning I went to the dining room for the complimentary breakfast . I sat down and waited 10 minutes for coffee . I was finally told I had to get my own coffee. However, the coffee was cold and I told the waiter I wanted hot coffee and he replied I would have to pay for hot cafe con leche . The bellman was very cordial and polite . Comfortable bed . Very outdated bathroom . I loved the location ....
Read moreCity hotel in good location for the Domestic Airport. Slightly dated furniture - no tea and coffee facilities. Hairdryer provided. Mini drinks fridge with a couple of bottles of water FOC which is a nice gesture.||Bathroom not good; small with limited space and absolutely nowhere to put wash bags and no hooks. The bedroom floor in our original room was all lifting making it a real trip hazard; we moved rooms and ended up next to the lift… so that was a great sound throughout our stay - NOT. Don’t accept room 1010.||Bed does not have a mattress protector/topper so sheets are straight onto the mattress! Ugh and uncomfortable. | |Breakfast ok although they charge extra for a cappuccino which is disappointing. Friendly service from the Reception and Room Service team.|Location good as can walk to La Recoleta Cemetery (10mins), eat lunch at La Parolaccia and dine in the...
Read moreWe stayed here twice within a few days at the end of our South American tour ( with a couple of days in Uruguay in between) ...& were allocated the same triple bedded "sort of suite " ( 2 sleeping areas minus lounge ) , which was perfectly comfortable with excellent, WIDE , single beds , a SMART tv ( 1st this trip ) , decent bathroom- a bit dated , but very clean & plenty of shelf space. Public areas are impressively grand, especially the spacious foyer - receptionists were welcoming & professional - & we were glad to have help with luggage to our rooms for the first time this trip.Breakfast was very acceptable in a first floor restaurant. I would recommend this hotel in an attractive area close to the Recoleta park ...& about 12 minutes walk from the magnificent Fine Arts Museum which was one of my highlights in this...
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