Ararat Hotel — Hotel in Yerevan

ROOM The room was large and was kept very clean during my stay. Like others have commented, the bathroom was old and in need of refurbishment. My shower head only dribbled and the sink had a slight slope to it because it was just starting to come away from the wall.

STAFF One receptionist was very helpful and communicative. I barely saw the others as they were rarely at their post. But when I did speak to them, they were somewhat dismissive. Apart from the cleaners, the rest of the employees, like many people today, gave priority to their mobile phones than to their actual jobs.

FOOD Breakfast started at 8 a.m. except that it's didn't. On a good day the food was still being laid out at 8:20 and on a bad day such basics as milk, tea, juice or yogurts never made an appearance at all. At the time of writing, the cereal dispenser has held the same chocolate flakes for 7 days. The second is dispenser was emptied of white flakes by me a few days ago. It took them 2 days to refill it with chocolate balls. Not trusting the aging flakes, I opted for the new cereal, turned the handle and received a bowl full of chocolate balls and residual white flakes. 2 days after this container has been emptied it had not been washed but simply refilled. One morning when I queried the absence of juice and milk I was informed politely that they were not being offered today because there was none in the hotel, even though the juice glasses and cereal had made an appearance... I personally took a 10-minute round trip to the nearest supermarket and bought my own. I guess this would be an impossible management decision to make. After all I can appreciate that it is virtually impossible to carry a bag of milk cartons and successfully complete level 75 of Candy Crush Saga with just one hand. I only had one evening meal in hotel. I ordered a cheese platter a salad and a steak. When I requested a drink I was told by the bellboy/waiter/barman "no whiskey no cognac and no mixers" and he left without offering or allowing me an alternative. The meal finally arrived, all together, after 50 minutes. Whilst the salad was fine, I have successfully managed to fix a hole in an old shoe with the steak. So it was not all bad news.

FACILITIES The Eden Garden is the selling point of this hotel. It is a large, high atrium filled with plants. Here is where people sit and drink coffee (with no milk, I assume) discuss business or work on their laptops. They can also listen to the singing of the caged canaries or watch the employees lounging on the guest sofas, leg up on the armrest texting their friends about the stresses of the modern world! They do not have a gym. What they do have is a cemetery for dead cardiovascular equipment. Whilst the weights are fine, much of the gear is not designed for commercial use and the multi-gym is one twang of a metal cable away from a lawsuit. I did not try the pool, as the collection of debris in the middle and the lack of chlorine smell put me off the idea..

CONCLUSION I would happily visit this place again if my mother was being held captive, if I was starring in some bizarre masochistic reality show or if was the person holding the compulsory repossession papers. It is a shame. The building itself is nice and the atrium is great, but the management is unwilling to give a damn about running the place with any sort of consideration to its guests. 4.5/5 for the cleaners and one receptionist, minus numbers for almost...

The only good thing about this hotel is location… but considering how small is the center of Yerevan, it doesn’t matter either…||This hotel is declared to be a 4* though I would never rate them more than 2. ||1) I arrived at 10am, and just before I could say that I was early and I was willing to pay some extra money for the early check in, she told me that the standard checkin time is at 3pm with a super dry and not-interested-to-communicate voice…||2) The receptionist couldn’t find my booking though it was made a few days before…||3) I didn’t feel any sincere welcome from the lady. ||4) After some time of waiting, I got the room. The early checkin charge was AMD 10,000 (roughly $25); the lady took the money but was not willing to record in their cashier machine until I asked for a receipt… I wonder if she planned to put this money to her pocket…(?)||5) It was a non-smoking sign on the wall yet the whole lobby was smelling of cigarette smoke… ||6) When I arrived in to my room, there were a few staff there trying to fix something; apparently, the minibar fridge was not cooling. The lady asked me if I needed it, I declined, and they left relieved that they didn’t have to fix it anymore…||7) WiFi network was constantly interrupting which was a bit annoying.||8) Choice of TV channels is just 8! Seriously?!?||9) The room’s equipment is very old. The room itself looked very tired, the bathroom didn’t feel to be clean, the carpet was smelly… the hairdryer was from the 50s (like a vacuum cleaner) - super noisy and with the tape fixing the parts together…||10) There was no instruction how to use the safe box. Obviously, I did something wrong and blocked my stuff in it. When I call reception asking for assistance to open the box, they told me just to come to reception desk and collect the key…||A) in a 4 (apparently not) hotel they don’t go to your room…|B) they just give a safebox key to you without any record of it… this is a big concern for me as any of their stuff can come and open the safe while you’re out…||11) Breakfast was included into my room rate but the receptionist never explained its timing and location so I explored myself.||I arrived around 9:40am… a dirty empty place, tables were not cleaned after guests, no one attending from the staff…||Choice is close to zero; coffee station is a disaster; dirty with grease fingerprints dishes; I only found some fruits and yogurt to eat…||12) After all this “great” experience I decided to change the hotel… another lady at the reception just took my keys without even trying to check my payment status, nor she asked if I enjoyed the stay, whether I needed any help with transportation… she also could have asked me about the reason of early departure but it was obvious no one in this hotel was interested in me as a guest…||Never ever stay in this place!|Pay a bit more and choose something else - it would be a...

فندق قديم الطراز، غرفه واسعة قريب من وسط المدينة إنما توجد فيه مشكلتان كبيرتان. الأولى: مشكلة مكيفات الهواء، المكيفات قديمة الطراز قوية الصوت لكنها لا تعطي هواءً بارداً بل هواءً عادياً وأحياناً تعطي هواءً حاراً، وبالرغم من مراجعة الإدارة فإن المشكلة لم تعالج وأظن أن العلاج هو في عملية تجديد شاملة لأجهزة التكييف، وهذه المشكلة غير محصورة في غرفة واحدة بل هي شاملة. بعض أجهزة التكييف موضوعة كديكور فقط، ربما من أجل التخفيف من فاتورة الكهرباء. الثانية: قلة كمية الطعام في وجبة الإفطار، إن الحجز يتضمن وجبة الإفطار، لكن في حال التأخر بعد الساعة الثامنة بقليل لن تجد ما تأكله. هذه المشكلة حلت جزئياً بالحديث مع الإدارة لكن ليس بدرجة كافية، بعد الإعتراض على ضحالة المعروض في وجبة الإفطار تحسن الوضع وأصبحنا نجد موظفة جاهزة لتجديد مواد الإفطار. Հին մոդայիկ հյուրանոց, ընդարձակ սենյակներ մոտ է քաղաքի կենտրոնում, բայց կան երկու մեծ խնդիրներ դրան: Առաջինը: խնդիրը Օդորակիչների, հին օդորակիչները մոդայիկ հզոր ձայնը, բայց չեն տալիս սառը օդը, բայց օդը նորմալ եւ երբեմն տալիս է ջերմ օդը, եւ, չնայած կառավարման վերանայման խնդիրը չի հասցեագրված, եւ ես կարծում եմ, որ բուժումը համալիր վերանորոգումը օդորակման գործընթացի, այդ խնդիրը չի սահմանափակվում մեկ սենյակում դա համապարփակ: Որոշ օդային կոնդիցիոներներ սարքեր տեղադրված է որպես ձեւավորում միակ, թերեւս մեղմելու նպատակով էլեկտրաէներգիայի օրինագիծը: Երկրորդ, որ պակաս քանակի սննդի ժամը նախաճաշից, որ ամրագրում ներառում է նախաճաշը, բայց այն դեպքում, ուշ անմիջապես հետո ութ ժամը չի գտնել, թե ինչ եք ուտում: Այս խնդիրը լուծվում է մասամբ խոսում ադմինիստրացիայի հետ, սակայն բավարար չէ, հետո առարկելով մակերեսային դրսեւորվում է նախաճաշի իրավիճակում բարելավվել է, եւ մենք գտնում ենք, աշխատակից պատրաստ է թարմացնել նախաճաշ իրեր An old fashioned hotel, spacious room close to the city center but with two big problems. First: the problem of air conditioners, the air conditioners old fashioned strong sound but do not give cool air but ordinary air and sometimes give hot air, and despite the management review, the problem was not addressed and I think the treatment is in the process of comprehensive renovation of the air conditioning, and the problem is not limited to one room But are comprehensive. Some air conditioners are placed as decorative only, perhaps in order to reduce the electricity bill. Second: the lack of food at breakfast, the reservation includes breakfast, but in case of delay after eight o'clock a little will not find what you eat. This problem was partially solved by talking with the administration, but not enough. After objecting to the lack of supply at breakfast, the situation improved and we found a female employee ready to renew the breakfast items Старомодный отель, просторный номер недалеко от центра города, но с двумя большими проблемами. Во-первых: проблема кондиционеров, кондиционеры устарели сильным звуком, но не дают холодного воздуха, а обычного воздуха, а иногда и горячего воздуха, и, несмотря на обзор руководства, проблема не была решена, и я думаю, что лечение находится в процессе комплексной реконструкции кондиционера, и проблема не ограничивается одной комнатой. Но всеобъемлющие. Некоторые кондиционеры устанавливаются только в декоративных целях, возможно, для того, чтобы уменьшить расходы на электроэнергию. Второе: отсутствие еды на завтрак, в резервацию входит завтрак, но в случае задержки после восьми часов немного не найдется то, что вы едите. Эта проблема была частично решена путем разговора с администрацией, но не достаточно. После возражений против нехватки еды во время завтрака ситуация улучшилась, и мы обнаружили работницу, готовую обновить продукты...