Hotel Acerina — Hotel in Gemeinde Lech

As a family we have regularly spent our ski vacations at the 4* Acerina in the last 15 years. ||||Lech is a quiet, yet exclusive ski resort. It offers a variety of slopes of different difficulty levels, a still romantic looking village and one of Europe's longest coasting slides which is a great family attraction especially on days of bad weather. We also enjoy the beautiful cross-country skiing trails into the valley, Having tried out different destinations over the last decades, we do prefer Lech to Kitzbühel, Zermatt, Val d'Isère, St. Moritz or other more ostensibly cosmopolitan as well as lively spots. ||||The Acerina is a 5 minutes walk away from the main lifts. Skis can be rented at Ski Alp or Strolz. For Acerina guests, those rental stores offer a convenient and free of charge ski and ski shoes overnight depot. Hence, there is no need to carry the ski materials around.||||The Wolf family is a wonderful host. Breakfast buffet and 4 to 5 course dinners at the Acerina are traditional and very good. The wine list is alright and offers a focus on Austrian top wineries. The hotel's overall atmosphere is Austrian style cosy, yet without being old fashioned (the hotel and its spacious wellness area have recently been modernised). Services are great and the staff very friendly.||||We are very much looking forward to returning to the Wolf family and its...

This is a fabulous family run hotel. I was last here with my children probably 10 years ago. I wrote a 5 star review then and it is even better now. The Wolf Family are very friendly and helpful. The food was exceptional particularly the fish dishes in the evening as part of the 5 course meal. The morning breakfasts were comprehensive and filling. We were a group of 6 family and friends in 4 different rooms. All the rooms were comfortable cosy and warm. I have previously stayed at several hotels in Lech before my first stay at the Acerina but this is the best hotel. Since our last stay the wellness suite has been developed and enhanced making it a good place to chill out and relax. The location is ideal as it is quiet but not remote and the children can take the sledges and go to the toboggan run in Oberlech. The Hotel has an arrangement with Sportalp to leave the skis overnight so that makes the walk to the ski lift easier in the mornings. We ate out in the day and also on Tuesday evening when the hotel restaurant is closed but I can honestly say that the food in the Acerina was the best. You can book here confidently knowing that you will have a great time. I will certainly be coming back sooner...

One of the world hotels I have ever stayed in. Would NOT, recommend to anyone. The worst start to 2023.||In summary:|Check in: the girl who checked us in was so incredibly rude and arrogant that it made it seems like she was doing us a favor for letting us stay here after paying 650 euros per night.|Room: incredibly cold and unwelcoming. No shower gel, shampoo or lotion. Shower leaks so much that the entire bathroom fills with standing water. Wi-Fi is spotty at best.|Dinner: after telling us to arrive between 7-8, we arrived at 7.20 finding the entire buffet complete empty. I asked if additional food would be brought out and was told that unfortunate because so many Americans, Australians and South Africans were staying they were staying here they were not expecting for so much food wastage. The next night the man told me to hurry up before the food was all gone when we arrived at 7.10 pm.|Breakfast: when I asked for scramble eggs I was brought 1 egg scrambled next to bread roll which was 4 times the size of the egg - such a joke. |Overall: unfriendly, unwelcoming, rude and arrogant family. STAY AWAY. There are so many more nicer places for much...