I pay at the check-in and asked for the keyroom but they reply that they don't have at the moment. ||They tell me "don't worry, we have 24 hours reception" so i come back at 1 a.m. ||I ring the bell once, twice, a lot of times but no one answers. I start knocking at the door but no one answers. I become pretty worried and start knockin heavy ath the window. No answer. ||Night out in Puerto Natales is not a warm place. ||So I run to find another opened hostel. When i finally find it i phone from there to Hostal Nancy to ask why they didn't open at me. No answwer. ||||It was a really really...
Read moreI pay at the check-in and asked for the keyroom but they reply that they don't have at the moment. ||They tell me "don't worry, we have 24 hours reception" so i come back at 1 a.m. ||I ring the bell once, twice, a lot of times but no one answers. I start knocking at the door but no one answers. I become pretty worried and start knockin heavy ath the window. No answer. ||Night out in Puerto Natales is not a warm place. ||So I run to find another opened hostel. When i finally find it i phone from there to Hostal Nancy to ask why they didn't open at me. No answwer. ||||It was a really really...
Read moreDefinitely I would like to recommend it! I went to one of the well-know hostels for my first night but Nancy was BETTER than that. Nancy was easy going and another staff who I talked for a long time was friendly! From my point of view, you are able to get more than you pay for :) ||||- Location : Good, near the downtown, closed to the big supermarket||- Price : Cheap and included breakfast ||- Room : Clean, warm blanket, each room has a bathroom||- Cleanliness : Room, Bathroom, Kitchen, Living room, all is clean pretty much||- Service : can get a DISCOUNT for tour. Warm and...
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