Dt Loft Patagonia. — Local services in Puerto Natales

This location was exactly what I wanted, more comfort than a hostel, but not wanting the experience or expense of a stiff hotel. I loved my stay. It's a small, I would say boutique hotel. Very clean and comfortable, with all the amenities you need for a small kitchen. I stayed before and after my hike on the W. I was so grateful to have somewhere I knew I'd be comfortable on the other side.||It's a very easy walk from the bus station. I took a bus in from Puerto Arenas and flew out of Puerto Natales, very easy on both accounts. There is a charming cafe in the front of the hotel to start your day with a coffee. ||I paid a bit extra for the breakfast, which was well worth it! The breakfast is in your room when you check in, ready to make whenever you want in the morning. Both days, I had a basket of fresh pasteries, 2 eggs, fresh orange juice, a cup of fresh cut fruit, cut oats, yogurt, milk, sliced ham and cheese, butter, jam and a keurig-esque coffee machine. ||And I found the staff to be incredibly friendly. My luggage was waiting for me in my room, when Id returned from having stored it for my hike. Theres also a nice common area, to sit outside and read, wait for a ride, eat, whatever you may need. ||Would...

This location was exactly what I wanted, more comfort than a hostel, but not wanting the experience or expense of a stiff hotel. I loved my stay. It's a small, I would say boutique hotel. Very clean and comfortable, with all the amenities you need for a small kitchen. I stayed before and after my hike on the W. I was so grateful to have somewhere I knew I'd be comfortable on the other side.||It's a very easy walk from the bus station. I took a bus in from Puerto Arenas and flew out of Puerto Natales, very easy on both accounts. There is a charming cafe in the front of the hotel to start your day with a coffee. ||I paid a bit extra for the breakfast, which was well worth it! The breakfast is in your room when you check in, ready to make whenever you want in the morning. Both days, I had a basket of fresh pasteries, 2 eggs, fresh orange juice, a cup of fresh cut fruit, cut oats, yogurt, milk, sliced ham and cheese, butter, jam and a keurig-esque coffee machine. ||And I found the staff to be incredibly friendly. My luggage was waiting for me in my room, when Id returned from having stored it for my hike. Theres also a nice common area, to sit outside and read, wait for a ride, eat, whatever you may need. ||Would...

All in all it was an okay stay. Good rooms but information/service can be improved:

Positive: centrally located and well-equipped rooms; rooms are beautifully designed and seem to be new. It offers refilled water and toiletries. Next to it is a nice ice cream parlor and cafe. Multiple restaurants are within a few mins walking distance.

Negative: even though the first impression was really nice because of the positives: some things really bugged us and disturbed our stay in the loft: loud construction noise from early morning and in afternoon: they were renovating or constructing new loft rooms in the upper floor just above our room, starting in the early morning, pausing for lunch and then continuing. The noise was really loud and disturbing for several days. We did not receive any information upfront on that matter. broken heater and extremely warm room: our heater was broken and couldn’t be turned off. It ran to the maximum the whole time which heated up our room extremely. Of course this can happen, yet it took 3 days and us reminding the staff several times to fix it (which meant several nights with very uncomfortable sleep and open doors/windows that have access from...